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["Revenue Operations Specialist, Commercial Operations","Revenue Operations Specialist, Commercial Operations"]

Amazon
  • San Francisco
    Today

    Job Description

    We're seeking a highly motivated and experienced Sales Operations professional to serve as a change agent within our Revenue Operations function - the operational backbone of our commercial organization. This is an opportunity to help build and optimize a high-performing RevOps function, evolvingit from a legacy systems administration role into a true Sales team force multiplier.

    We're not looking for someone to maintain the status quo - we're looking for a builder and transformer. Someone ready to take ownership across Deal Operations, Revenue Operations, and Process Optimization,and help shape the future of the function including an ambitious plan to integrate AI into out GTM motion. You'll have the rare opportunity to design and stand up a sales enablement program from scratch, defining what a world-class enablement looks like for a growing commercial organization and building the infrastructure to deliver it at scale.

    You'll partner with the Head of Sales and Marketing and work cross-functionally with Sales, Finance, Legal, Accounting, IT, and Client Services to architect scalable, compliant, and growth-aligned operations. The right person will define what "great" looks like, identify gaps, and build the processes, tools, and frameworks that move the business forward.

    You'll play an active role in our rhythm of business, supporting Weekly/Monthly Business Reviews, quarterly and annual planning cycles, and regular cadenced reporting for sales leadership. The ideal candidate thrives in a dynamic, fast-paced environment, brings strong analytical and process-improvement skills, and is comfortable managing multiple workstreams with competing priorities.

    We value intellectual curiosity, operational rigor, and a collaborative mindset and we're committed to building an inclusive environment where diverse perspectives drive better outcomes. As you grow in this role and demonstrate proficiency across core responsibilities, there will be opportunities to expand into more strategic areas.

    This is a unique opportunity to help guide the transformation of a RevOps function with significant opportunity across all RevOps topics.

    Key job responsibilities

    Examples of the work you'll own and shape:

    Enablement Design & Delivery - Help build a sales enablement program from the ground up. Define the enablement strategy, create scalable frameworks that accelerate rep productivity, and drive consistent execution across the commercial org. Partner cross-functionally to translate process changes, system updates, and new tools into actionable content. Establish metrics and feedback loops to measure effectiveness and continuously improve the program.

    Deal Operations Transformation - Partner with Sales, Legal, and Finance to redesign deal workflows that accelerate velocity and simplify complex, non-standard deals. Optimize deal review and approval processes, ensure SOX compliance, and serve as a key escalation point for deal structuring and pricing exceptions. Transform RFP/RFI qualification and response processes to minimize risk and strengthen competitive positioning.

    Revenue Operations Architecture - Contribute to the strategy and governance of the revenue tech stack, including Salesforce CRM. Define and enforce data integrity and governance standards. Partner with technical resources to translate business requirements into system enhancements, bridging systems, enablement, and deal operations.

    Process Design & Operational Frameworks - Lead cross-functional RevOps initiatives from vision through implementation. Design scalable processes that reduce friction, improve efficiency, and support growth. Own workstream management, maintaining visibility into priorities, timelines, and dependencies.

    BASIC QUALIFICATIONS

    - 5+ years of Microsoft Excel experience

    - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

    - Experience with sales CRM tools such as Salesforce or similar software

    - Experience defining, refining and implementing sales processes, procedures and policies or equivalent

    - Experience in finance, business management and sales operations

    PREFERRED QUALIFICATIONS

    - 5+ years of finance, business management and sales operations experience

    - Experience working within a high-growth, technology company

    - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

    - Experience that includes strong analytical skills, attention to detail, and effective communication abilities

    - Project Management Professional (PMP) or equivalent certification

    - 3+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

    The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

    USA, CA, San Francisco - 96,900.00 - 169,500.00 USD annually

    Numbers & Facts

    LocationSan Francisco
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles
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    Skills

    • Accountingunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Business Administrationunmatched
    • Business Operationsunmatched
    • Business Supportunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Continuous Improvementunmatched
    • Corporate Policiesunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Economicsunmatched
    • Federal Laws and Regulationsunmatched
    • Financeunmatched
    • High Tech Industryunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • Marketingunmatched
    • Metricsunmatched
    • Microsoft Excelunmatched
    • Operations Processesunmatched
    • Partner Salesunmatched
    • Pricingunmatched
    • Process Improvementunmatched
    • Product Positioningunmatched
    • Project Management Professional (PMP)unmatched
    • Request for Proposals (RFP)unmatched
    • Requirements Managementunmatched
    • Revenue Forecastingunmatched
    • Revenue/Sales Reportingunmatched
    • Risk Managementunmatched
    • Salesunmatched
    • Sales Operationsunmatched
    • Sales Toolsunmatched
    • Salesforce.comunmatched
    • Sarbanes-Oxley Act (SOX)unmatched
    • Software Administrationunmatched
    • State Laws and Regulationsunmatched
    • Systems Administration/Managementunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched
    • Technical Supportunmatched

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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