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["Senior Director, Product and Design","Senior Director, Product and Design"]

Tethered Talent
  • Minneapolis
    7 days ago

    Job Description

    Senior Director, Product & Design

    Ideal Living Locations: Minneapolis, Nashville, Tampa, Phoenix, Boston, or Seattle
    Position Summary

    The Senior Director, Product & Design leads the definition, strategic direction, and execution of product and design initiatives across a healthcare software portfolio. This role drives innovation, user-centered design, and cross-functional collaboration to deliver scalable, compliant, and impactful solutions. This is a highly visible leadership position requiring a dynamic, results-driven, and customer-focused executive.
    Key Responsibilities
    Product Strategy & Vision
    • Develop, communicate, and execute a compelling product strategy aligned with customer needs and business objectives.
    • Define and own the product vision and multi-year roadmap, balancing priorities across core platform enhancements, new product development, and innovation initiatives.
    • Drive product adoption, customer satisfaction, retention, and long-term growth.
    • Represent the voice of the customer through direct engagement, research, and market feedback.
    • Anticipate changes in healthcare delivery, reimbursement models, regulatory requirements, and emerging technologies.
    • Champion the use of artificial intelligence and automation to improve both internal processes and customer-facing solutions.
    Design Leadership
    • Promote deep customer and user understanding to elevate design thinking and user-centered innovation.
    • Ensure product and design teams deliver intuitive, workflow-driven, and accessible user experiences.
    • Lead design execution across multiple product teams.
    • Establish and evolve design systems, user experience standards, and scalable design practices while maintaining quality and consistency.
    Stakeholder Management & Cross-Functional Collaboration
    • Build strong partnerships with executive leadership and cross-functional teams to align product initiatives with organizational goals.
    • Facilitate agile delivery and iterative product development.
    • Partner closely with Engineering to ensure solutions are scalable, reliable, and maintainable.
    • Collaborate with Commercial, Marketing, Operations, and Customer Success teams to support product launches and ongoing market adoption.
    • Maintain strong relationships with customers and industry partners to inform product strategy and innovation.
    Analytics & Market Insights
    • Translate customer feedback and market intelligence into differentiated product offerings.
    • Leverage data and analytics to guide product decisions and measure outcomes.
    • Establish feedback loops that drive continuous improvement and innovation.
    • Monitor industry trends, competitive activity, and emerging technologies.
    Delivery Excellence & Process Improvement
    • Define and track key performance indicators (KPIs) for product success.
    • Ensure predictable product delivery while maintaining flexibility for innovation and discovery.
    • Use data-driven insights to optimize product performance and user experience.
    • Drive measurable outcomes across customer adoption, satisfaction, retention, and revenue growth.
    People Leadership
    • Lead, coach, mentor, and develop Product Managers, Product Owners, UX/UI Designers, and related team members.
    • Foster accountability, engagement, collaboration, and professional growth.
    • Recruit, retain, and develop top talent.
    • Create clear career development pathways and learning opportunities.
    • Build and sustain a high-performing, customer-focused culture.
    Travel
    • Domestic and international travel up to 30%.
    Required Qualifications
    Education & Experience
    • Bachelor's degree required; Master's degree preferred.
    • 10+ years of experience in healthcare software, SaaS, digital health, or a regulated technology environment.
    • 5+ years of senior leadership experience managing multidisciplinary product organizations.
    • Proven track record delivering successful software products in healthcare or other highly regulated industries.
    • Strong expertise in agile product development methodologies and the full digital product lifecycle.
    • Experience leading global teams and collaborating across functions and geographies.
    • Experience leveraging AI, automation, and data-driven decision making to improve products and workflows.
    • Ability to travel up to 30%.
    Preferred Knowledge & Skills
    • Familiarity with healthcare interoperability standards, healthcare privacy regulations, and compliance requirements.
    • Experience incorporating AI/ML capabilities into software products.
    • Agile, Scrum, Product Management, or related certifications preferred.
    • Strong strategic thinking, communication, and executive presentation skills.
    • Demonstrated ability to influence across organizations and drive alignment among diverse stakeholders.
    Leadership Competencies

    Successful candidates will demonstrate:
    • Customer-first mindset
    • Strategic and data-driven decision making
    • Innovation and continuous improvement
    • Strong communication and influence
    • Team building and talent development
    • Courageous leadership and accountability
    • Results orientation
    • Adaptability and resilience
    • Operational excellence and process improvement
    Compensation & Benefits
    • Competitive base salary
    • Performance-based bonus opportunity
    • Long-term incentive and/or equity eligibility
    • Comprehensive benefits package
    Ideal Candidate Profile

    This role is best suited for a senior product leader who thrives in a fast-paced healthcare technology environment, combines strategic vision with operational execution, and is passionate about building products that improve clinical workflows, enhance provider efficiency, and drive meaningful customer outcomes.

    Numbers & Facts

    LocationMinneapolis

    Skills

    • Agile Programming Methodologiesunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Competitive Analysis/Strategyunmatched
    • Competitive Researchunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Emerging Technologyunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Healthcare Reimbursementunmatched
    • Healthcare Softwareunmatched
    • Industry/Trade Analysisunmatched
    • Interoperabilityunmatched
    • Leadershipunmatched
    • Market Researchunmatched
    • Marketingunmatched
    • Medical Productsunmatched
    • Mentoringunmatched
    • Multiplatform/Cross-Platformunmatched
    • Operational Strategyunmatched
    • Operations Processesunmatched
    • Organizational Development/Managementunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Performance Tuning/Optimizationunmatched
    • Presentation/Verbal Skillsunmatched
    • Privacy Regulationsunmatched
    • Process Improvementunmatched
    • Product Designunmatched
    • Product Developmentunmatched
    • Product Development Methodologyunmatched
    • Product Documentationunmatched
    • Product Lifecycleunmatched
    • Product Managementunmatched
    • Product Programsunmatched
    • Product Strategyunmatched
    • Product Supportunmatched
    • Product/Service Launchunmatched
    • Quality Managementunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Revenue Growthunmatched
    • Scrum Project Management and Software Developmentunmatched
    • Software as a Service (SaaS)unmatched
    • Strategic Planningunmatched
    • Talent Managementunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • User Experience Design (UXD)unmatched
    • User Interface Designunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Willing to Travelunmatched

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