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Skills
A/B Testingunmatched
Analysis Skillsunmatched
Best Practicesunmatched
Campaignsunmatched
Communication Skillsunmatched
Content Developmentunmatched
Content Managementunmatched
Copy Writingunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Data Analysisunmatched
Desktop PCunmatched
Digital Mediaunmatched
Geolocationunmatched
HTML (HyperText Markup Language)unmatched
Leadershipunmatched
Market Segmentationunmatched
Marketingunmatched
Marketing Planunmatched
Merchandisingunmatched
Metricsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Newsletterunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Product Designunmatched
Product Pricingunmatched
Promotional Programsunmatched
Requirements Managementunmatched
Sales Promotionsunmatched
Social Mediaunmatched
Thought Leadershipunmatched
Web Programmingunmatched
Writing Skillsunmatched
eCommerceunmatched
Description
Senior Manager, Merchandising
The CLIENT Merchandising team is looking for an experienced, smart, proactive, and results-oriented marketer who's passionate and deeply knowledgeable about kids content. This person will provide thought leadership that helps shape our kids strategy; execute end-to-end customer-facing campaigns to drive increased engagement with CLIENT's service and content; track and report on campaign results; and deliver insights that inform future promos, feature functionality, and content development. The right candidate will demonstrate promotional creativity, kids category expertise, cross-functional leadership, a roll up your sleeves and get things done attitude, and a track record of driving measurable results.
Responsibilities include:
Providing thought leadership on the kids offering in areas that include product design, pricing, and feature functionality, driving increased engagement among existing and new customers
Providing subject matter expertise on prospective new content, sizing its potential interest among customers and defining launch/marketing plans
Merchandising and optimizing the Kids, YA, and Teen content storefronts on all CLIENT surfaces (desktop, mobile, Amazon, etc.) to maximize engagement and discovery
Conceiving and executing customer-facing content discovery programs, sales, and promotions
Building landing pages and e-newsletters, using our suite of proprietary content management tools
Maintaining an always-on holistic eye to our multi-faceted member experience, which varies by member type, device, and geolocation
Pulling and analyzing data to report on the results of campaigns, key insights, and best practices
Partnering with Social Media to identify the right engagement strategy for the kids customer segment
Partnering with teammates to support other Merchandising campaigns and initiatives
Basic Qualifications:
Minimum of 7 years' experience in marketing/merchandising
Deep knowledge of kids' books and authors
Strong sense of broader kids' entertainment trends and parents' evolving perspectives
Excellent verbal and written business communication skills
Experience guiding the development of promotional creative assets
Strong customer-facing copywriting skills
Strong analytical capability and ability to define, track, and interpret success metrics
Ability to think both strategically and tactically
Track record of strong results and creative thinking
Strong organizational and leadership skills with the proven ability to handle multiple projects and move quickly to deliver results
Proficiency in MS Office and content management tools, with the ability to quickly master new tools
Preferred Qualifications:
Love of audiobooks and spoken word content
Experience in e-commerce, publishing, and/or digital media
Basic HTML skills and a general understanding of web development
Experience with A/B testing
Experience defining business requirements for technical partners