Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. Butwe're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.(Senior/ Principal) Global Product Support EngineerBe the expert others rely on. Shape how ASM technology performs in the world's most advanced semiconductor fabs.At ASM, our technology powers the most advanced semiconductor devices in the world, and our people are at the heart of that innovation. We are hiring Global Product Support Engineers of various experience levels across multiple KPUs, product lines, and technology domains. Joining ASM as a GPS Engineer gives you opportunity to join a global organization where the complexity of the challenges matches the scale of the impact. As part of our Global Product Support (GPS) team, you'll operate at the intersection of engineering, field operations, and customer environments, ensuring our technologies perform reliably from early concept through high-volume manufacturing.The ChallengeYou'll play a key role across the full product lifecycle, from development and first builds through customer qualification and scale. Depending on your background, you may focus on system-level troubleshooting, new product introduction, automation, or driving performance improvements in the field.What You'll DoAct as a system-level technical expert, supporting complex semiconductor equipment in both development labs and customer fabsDiagnose and resolve advanced system, hardware, and process issues, including escalations beyond standard supportDrive root cause analysis (RCCA) and implement sustainable solutions across tools, sites, and product linesSupport new product introduction (NPI), including early builds, lab validation, and ramp to high-volume manufacturingLead or support first-in-fab (Alpha / Beta) deployments — installation, start-up, and qualificationTranslate field and customer feedback into design, performance, and reliability improvementsContribute to yield improvement, tool performance, and uptime in demanding fab environmentsDevelop and share best practices, technical documentation, and global standardsCollaborate cross-functionally with hardware, software, controls, and process engineering teamsFor senior profiles: lead global initiatives, mentor engineers, and represent ASM in customer-facing forumsWhat We're Looking ForBachelor's Master's or PhD degree in Engineering (Mechanical, Electrical, Chemical, Systems, or similar)Experience in semiconductor equipment or complex technical environmentsStrong problem‑solving mindset with system-level thinkingHands‑on approach and ability to connect theory with real-world system behaviorAnalytical skills (DOE, data analysis, structured problem solving)Comfortable working across global teams and time zonesStrong communication skills, including customer‑facing interactionsWillingness to travel internationally (~25–50%)Why This RoleWork across a broad range of technologies (plasma, vacuum, gas delivery, software, hardware integration)Operate where product development meets real-world fab performanceHigh visibility and impact across engineering, operations, and customersOpportunity to influence how next‑generation semiconductor tools are designed and scaled globallyClear pathways into technical leadership, product engineering, and customer-facing rolesWhy ASMAt ASM, you won't just support products, you'll help define how they succeed worldwide. You'll work with leading technologies, collaborate with top engineering talent, and play a critical role in bringing innovation from the lab into high-volume manufacturing.Apply today to be part of what's next.We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.To learn more about ASM, find us on asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.#J-18808-Ljbffr