["Service Advisor - Cadillac","Service Advisor - Cadillac"]

Principal Purpose of Position Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquiriesPerforms opening and closing responsibilitiesSchedules appointments, answers phones and collects funds for services performedPredicts the time needed for completion and stays in constant communication with the customer during the repair processAssists with the coordination of alternate transportation, rental car reservations, shuttle etc.Sell needed maintenance services and related parts to customersIdentify customer requestsConduct a complete vehicle walk aroundPresent multi-point inspection results to customersRecommend needed maintenance services and related partsConduct a detailed active delivery of each vehicleMake appropriate prospecting and follow-up contacts with ownersProvide outstanding customer service in accordance with dealership policiesWrite complete, accurate repair orders in accordance with dealership and manufacturer policiesProvide estimated cost analysis of automotive repairs and routine maintenanceProvide in-depth information on original equipment manufacturer (OEM) part optionsPerform all other duties and special projects as assignedEducation and/or Training High school diploma or general education degree (GED)Intermediate skills in CDK or Reynolds and Reynolds softwareRelevant Work Experience 1 year experience working in a service advisor or express service advisor capacityBenefits Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementRegular Full‑Time: We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Time off includes PTO, paid holidays, bereavement, and jury duty. Also paid pregnancy and parental leave, plus supplemental paid military leave.Temporary or Part‑Time: In geographic areas with statutory paid sick leave, part‑time and temporary employees receive paid sick leave that meets mandated requirements.Compensation We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission‑eligible role, and employees can expect to earn an average of $3,000–$10,000 per month, with earning potential based on personal performance.Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#J-18808-Ljbffr