["Service Advisor","Service Advisor"]

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Full Time Office/Clerical Baltimore, MD, USJohnson & TowersJohnson & Towers, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in Middle River, Maryland. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.Key ResponsibilitiesProvide administrative assistance to support the service teamSupport the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billingPromptly address and resolve customer concerns and service follow-up issuesMaintain open communication with technicians, management team and customers regarding job statusWhy Indel Power GroupCompetitive compensation package, DOEMonthly performance incentivesRewarding work environmentOpportunities for relocation & advancementLong established, family-owned businessHealth savings accountShort-term/long-term disability and employee life insurance401k, with matchingEmployee Assistance Program (EAP)Employee Referral ProgramOn the job paid trainingCompany events and employee recognition programsIndel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.#J-18808-Ljbffr