["Service Advisor","Service Advisor"]

Dealership: L0771 Lexus of Orange County Lexus of Orange County NOW HIRING Service Advisors! Pay: Uncapped, performance-driven annual earning potential of $80,000 to $120,000+If you are a detail-oriented producer with a proven track record of prioritizing customer experience and loyalty,As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, we offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won't find anywhere else.Who We're Looking For: 2-3+ years of previous Service Advisor experienceLexus experience preferredWell-versed in using CDKConsistently high CSI and customer retention scoresCourteous and professional communication skillsProcess driven, detail-oriented with strong accountability and a sense of urgencySolid automotive service knowledge (technician background is a plus)Acceptable driving record and a valid driver's license in your state of residenceWhy Join Our Team? Backed by Lithia & Driveway with 300+ dealerships nationwideA high-performance culture that rewards execution and accountabilityReal opportunity to earn at the top of the pay scaleStrong leadership, modern facility, and a professional, results-driven environmentCareer growth across 30+ brands in 25 statesWhat You'll Do: Serve as the communicator and liaison between the customer and technicianDevelop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductiblesWrite accurate, profitable, and complete repair orders based on both customer needs and technician recommendationsDeliver a premium luxury customer experience every dayPresent inspection results with confidence to close work, build value, and maximize customer payDrive strong customer pay labor per RO and gross performanceControl timelines, approvals, and expectationsMaintain exceptional CSI, retention, and revenue metricsExecute warranty and service processes with zero excusesWhat We Can Offer You: Competitive payMedicalDentalVision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required.We are a drug free workplace.We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.The estimated annual earnings for this position ranges from $80,000 to $120,000.This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!#J-18808-Ljbffr