["Service Advisor","Service Advisor"]

DeVivo Companies has an opening for a full-time Service Advisor at our location in Saugus, MA.DeVivo Companies delivers comprehensive transportation, fleet, and equipment solutions, serving the Northeast for over a century. Our capabilities span fleet maintenance and repair, school and commercial bus sales and service, truck and trailer equipment—including towing, refrigerated transport, yard trucks, and specialty vehicle builds—as well as a full Parts & Tools operation supporting daily maintenance needs. With twelve locations, OEM partnerships, factory-trained technicians, and extensive parts inventories, we provide complete lifecycle support for the vehicles and equipment that keep businesses and municipalities moving. At DeVivo, long-term customer success drives everything we do. Learn more about us at www.devivocompanies.com.Why You Will Love Working HereCertification reimbursementPromotion opportunities – we promote from withinMedical & dental insuranceLife insuranceFlexible spending account401k plan with matchPaid time offPaid holidaysUniform & boot programPaid trainingFactory trainingModern, clean, bright & well heated shopEmployee referral bonusesCompensation of $20.00-35.00/hourPrimary ResponsibilitiesGreet customers at service counterAnswer customer calls and coordinate getting their work into the shopKeep customers informed on work progress and estimated completion dateGenerate repair ordersWrite job estimatesWork with service manager to schedule jobs for techniciansGenerate billing statement for customersMaintain a clean and safe work environmentPosition Requirements2 years' experience in a service adviser/service writer role in a mechanical shopEstimate writing experienceAbility to clearly communicate verbally and in writing with customers, employees and managementGood computer, Microsoft Outlook and internet skillsExperience with Procede is a plusStrong work ethic and a commitment to work extra hours as neededValid driver's licenseQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.#J-18808-Ljbffr