["Service Advisor with Experience","Service Advisor with Experience"]

John Elway Chevrolet is looking for a personable experienced Service Advisor to act as a liaison between our clients and service technicians. The ideal candidate would have a strong understanding of GM automotive technology and the automotive industry along with excellent customer service and communication skills. We offer a competitive benefits package to recognize your expertise and contributions to our team. Join our Chevrolet team and make a significant impact on the overall success of the dealership.What We OfferHealth insuranceDental and vision insuranceAccident and disability insuranceCompany Paid Basic Life InsuranceCompany Paid Accidental D&D InsurancePaid time offSick TimePaid TrainingEmployee Discounts on Parts and ServiceEmployee Vehicle Purchase ProgramsReferral Program401(K) Retirement PlanComprehensive employee recognition programsCareer progression opportunitiesAnnual Christmas PartyMonthly Employee MeetingsResponsibilitiesPerform “walk-a-round” with client at the time of arrival for serviceDetermine guest's primary concern and review additional maintenanceProvide in depth information about parts and service optionsProduce repair orders for guests including cost and time estimates with full transparencyOffer transportation options at the time of serviceFollow up the guest on the status of their vehicle throughout the service visitMaintain high customer service and satisfaction to dealership standards as measured by surveys from different sources.Maintain accurate records and documentation of all services providedCollaborate with other team members to ensure a seamless customer experienceQualificationsHigh school diploma or general education degree or six months to one-year related experience and/or training, or equivalent combination of education and experienceExperience with windows, ADP/CDKAbility to work with various extended warranty and fleet-pay companiesRead and comprehend simple instructions, short correspondence, and memosWrite simple correspondenceAdd, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsUse computers, preferably in a PC, Windows-based operating environmentDefine problems, collect data, establish facts, and draw valid conclusionsAbility to multitask, phone, computer, and live person in front of you Read and comprehend simple instructions, short correspondence, and memosValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#J-18808-Ljbffr