["Service Coordination Supervisor","Service Coordination Supervisor"]

Service Coordination Supervisor W.W.Williams CompanyAddress 90 Bay State Road, Wakefield, MA, 01880, USCompensation $60,000.00 - $90,000.00/yearSchedule Full timeJob Type PermanentOpportunity SummaryThe Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to ensure efficient daily operations.Job DutiesSchedule technicians efficiently and maintain accurate daily system updates.Accountable for maintaining job aging within established thresholds.Ensure billing documentation packets are complete and within policy timelines.Verify technician time daily and manage PTO scheduling within policy guidelines.Escalate operational concerns when overtime or workflow thresholds are exceeded.Coordinate approved outside vendors and asset movement.Work Experience & QualificationsAssociate degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.Strong written and verbal communication skills.Computer and software skills including Microsoft Office Suite.Employee Rewards and Benefits8 Paid Holidays & 1 Paid Wellness DayPaid time offEmployee Referral Bonus ProgramMedical, Dental, and Vision Insurance401k with a Company MatchCompany Paid TrainingGrowth and Leadership OpportunitiesCompetitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP#J-18808-Ljbffr