ResponsibilitiesProvide and ensure a high level of customer service by developing and maintaining a strong relationship with customersSupport all inbound and outbound office functions to include distribution, cross-dock, CFS, and FTZAssist with the implementation of new clients on current warehouse management system and set up initial processes for customer service activities and client invoicingManage the accuracy and integrity of CFS, FTZ and other business documents throughout the document's life cycle, which includes filing, retrieving and archivingEnsure invoices are accurate and timely in accordance with the customer's most recent rate agreementAssist in auditing cost sheets to ensure AS400 entries are accurate and that all backup supporting documents for invoicing are filled correctlyCoordinate and carry out warehouse and gateway activities efficientlyHelp support and resolve transportation and invoicing issues with customersCommunicate effectively with clients to ensure necessary information, reports, and status updates are providedResolve customer issues within the warehouse SOP, customer rate agreement and company policy guidelinesProvide cross-support and coverage when requiredInvolved directly in billing activitiesResponsible for review and submission for approval of vendor payables. Performs other duties as assignedQualificationsHS Diploma/GED requiredThree (3) years of relevant operational warehouse experienceThree (3) years or more of international freight forwarding and warehouse operations experience preferredStrong customer service, organizational & communication (written/oral) skillsStrong knowledge of MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with ExcelPay & ShiftPay: $22.24 - $31.15Shift: Tuesday - Saturday - 1:30pm - 10:00pm (Onsite only)BenefitsHealth, vision and dental insurance, retirement, and tuition reimbursementEqual Opportunity EmployerFedEx Logistics is an Equal Opportunity Employer including Vets/DisabilityQualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative, the San Francisco Fair Chance Ordinance, and the California Fair Chance ActFedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840#J-18808-Ljbffr
| Location | Gardena |