["Store Manager","Store Manager"]

Company DescriptionMonkee's of Virginia Beach is part of the Monkee's brand, known for personalized customer service and cutting‑edge designer fashion. Each boutique upholds high standards of service and product quality while expressing its own unique personality and style. Guests are welcomed with a friendly, inclusive atmosphere, whether they are shopping by the sea or in other Monkee's locations. While many favorite designers and items appear across stores, each owner curates a distinctive mix of labels to offer customers a fresh and tailored shopping experience.Store Manager is responsible for the overall success of Monkee's of Virginia Beach, overseeing daily operations, driving sales performance, and leading a team of part time stylists. This role balances hands‑on customer service with business management from merchandising and inventory control to scheduling, and coaching staff. The Store Manager acts as the face of the brand locally and ensures the store consistently reflects Monkee's standards for style, service, and store presentation.Drive store sales to meet or exceed monthly, seasonal, and annual goals.Lead by example on the sales floor, delivering exceptional, personalized customer service.Monitor and analyze sales trends, KPIs, and conversion rates to identify opportunities.Resolve escalated customer concerns, returns, and service issues.Build and maintain relationships with repeat customers and VIP clients.Recruit, interview, hire, and onboardstylists.Create and manage weekly staff schedules based on sales trends and business needs.Train, coach, and mentor team members on selling techniques, product knowledge, and customer service standards.Conduct performance reviews and address performance issues, up to and including termination when necessary.Foster a positive, motivated, and accountable store culture.Store OperationsOversee opening and closing procedures, cash handling, and bank deposits.Manage payroll hours and labor budgets to stay within targets.Ensure compliance with company policies, procedures, and loss prevention practices.Maintain accurate records for scheduling, sales reporting, and inventory.Serve as the primary point of contact between the store and corporate/franchise support teams.Inventory & MerchandisingManage inventory levels, stock counts, and receiving of new shipments.Execute visual merchandising standards, including floor sets, window displays, and signage, in line with brand guidelines.Identify slow-moving inventory and collaborate on markdown or promotional strategies.Conduct regular and year‑end physical inventory counts.Maintain a clean, organized, and well‑presented sales floor, stockroom, and fitting rooms at all times.Marketing & Community EngagementPartner with thecorporatemarketing team on store‑specific promotions, events, and trunk shows.Represent the store at community and networking events to build brand awareness.Support execution of email, SMS, and social media campaigns at the store level.Provide input on local marketing opportunities and customer preferences.Buying & Product SelectionAssist the Corporate Buying Team with seasonal buying, including market appointments and vendor showroom visits.Provide input on style,size, and quantity selections based on customer feedback and sales history.Track best‑sellers and slow‑sellers to help inform future buys and reorders.Monitor open‑to‑buy budget and help ensure purchases stay within planned targets.Communicate with vendors and reps regarding orders, reorders, and delivery timing.Help identify emerging trends and gaps in the current assortment.Manage store expenses, and supply ordering.Review daily, weekly, and monthly sales reports and communicate performance to ownership.Identify opportunities to improve profitability and control shrinkage.QualificationsProven track record of meeting sales goals and leading a team.Strong leadership, communication, and organizational skills.Proficient with POS systems and basic business software (email, scheduling tools, etc.).Ability to work a flexible schedule, including evenings, weekends, and holidays.Passion for fashion, styling, and delivering an exceptional customer experience.Physical RequirementsAbility to stand and walk for extended periods during shifts.Ability to lift and carry up to 25 lbs (e.g., stock boxes, displays, fixtures).Ability to bend, reach, and climb a step stool or ladder as needed for merchandising.Please reach out to christine@shopmonkees.com to apply.#J-18808-Ljbffr