Retail Service and Operations Manager Goodwill Southern California
- $20.47 Per Hour
About UGG UGG, a division of Deckers Brands, transforms the lives of customers by delivering personalized shopping experiences and evolving industry ideas. As part of the Deckers Family, you represent the brand and create unique interactions.Job Summary Store Managers drive the success of the brand by developing and motivating high‑performing teams, creating a culture of trust and accountability, and translating the company mission to customers.Responsibilities As a manager of people, you will:Recruit, train, develop, and coach a team to deliver personalized shopping experiences and promote brand loyalty.Maintain high training standards and adapt programs to business needs.Control store inventory, cash, and labor; execute visual merchandising and uphold store standards.Meet and exceed sales and revenue goals while monitoring expenses.Stay informed on industry trends and local competitors to anticipate customer demand.Ensure compliance with company policies and procedures.Build a recruitment network to support staffing needs.Core Competencies Coach and develop people to achieve business results and professional growth.Prioritize outstanding customer service and brand/product knowledge.Achieve budgeted sales and revenue targets while managing expenses.Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.Maintain market awareness, including industry trends, clienteling, and community outreach.Lead store operations and administration.Manage inventory and collaborate with corporate stakeholders.Build a talent network to recruit.Qualifications Four (4) years minimum retail store management experience.Bachelor's degree preferred or equivalent experience.Excellent communication skills and ability to convey Deckers Brands' vision and mission.Strong leadership experience managing people in a customer‑facing environment.Track record of exceeding sales targets and managing costs for a store of similar size and volume.Excellent organizational and coordination skills.Problem‑solving skills and ability to address challenges.Agility to meet business needs, especially during peak periods.Additional Requirements Flexibility in schedule and hours.Flexibility to travel as needed.Proficiency with Microsoft Office.Valid driver's license.Benefits Competitive pay, store discounts, perks, global contests, and opportunities for growth and development.Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factor prohibited by law.Compensation Target salary: $80,000.00. Final pay determined by location and additional factors such as experience and education.#J-18808-Ljbffr
| Location | Costa Mesa |


