["Store Manager (Valley Fair)","Store Manager (Valley Fair)"]

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.We are growing our team based at our Valley Fair Retail Store and are looking for talented individuals to join the Princess Polly team.Think you can help us in our journey of becoming the best four wall shopping destination like ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.Position SummaryAs one of the leading online fashion brands, Princess Polly Retail Stores is nothing short of exhilarating! We create world-class in store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a Store Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.Our Store Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. They produce outstanding business results and inspire a team of high performers. As a Store Manager, you'll provide insight on Visual Merchandising, and make sure your store runs smoothly every day, from peak seasons to adapting operations as a new store in our fleet. You'll work closely with our Regional Manager and retail support teams across the business.The best Store Manager is equal parts methodical and entrepreneurial. They're proactive planners who care about the details, but can see the big picture. And they're natural leaders with a knack for bringing out the best in others.ResponsibilitiesRecruiting, training, supervising, appraising and inspiring staffManaging budgets and maintaining statistical and financial records/reportingEffectively managing customer queries and complaintsVisual Merchandising ExperienceOverseeing product sell throughMaximizing profitability and setting/meeting sales targetsEnsuring compliance with health and safety legislationPreparing promotional materials and displaysPartnering with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connectionCompleting performance reviews, coaching documentation, and corrective action notices as necessary to document performance and conductLeading and collaborating on special projects (i.e. system optimizations, new process rollouts, new employee experiences, new store initiatives) in support of the customer experience department and broader Princess Polly business.Driving a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store eventsCommercial and Education Requirements3+ years of leading a team of 5+ team membersExperience developing SOPs, Policy & Procedures, building teamsAbility to be adaptable and flexibleExcellent problem-solving and troubleshooting skillsMotivated self-starter and self-sufficientShopify POS experience or familiarity of Shopify preferredMicrosoft Office experience preferredAbility to coach on and execute visual merchandisingADP experience or similar HRIS software and system experience is a plusSALARY BANDING: 82K-108K#J-18808-Ljbffr