["Store Manager - Westchester","Store Manager - Westchester"]

Store Manager - WestchesterVARLEY CLOTHING LIMITED, White Plains, New York, United StatesAbout this positionAbout Varley ClothingVarley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family‑run business headquartered between London, Los Angeles, and New York.We create year‑round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function, and versatility.Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are.Our international family‑run team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another.Role OverviewThe Store Manager is a strategic leader and brand ambassador responsible for delivering commercial success while cultivating an exceptional customer and team experience. This role combines strong commercial awareness, thoughtful leadership, and operational excellence. The Store Manager leads by example, fostering a culture of collaboration, accountability, and positivity within the store. They are responsible for developing a high‑performing team, anticipating business needs, and ensuring that both customers and employees experience the brand at its best.Through forward planning, data‑driven decision making, and effective people management, the Store Manager ensures the store operates efficiently, meets performance targets, and consistently reflects the brand's values and standards. As a key holder, the Store Manager also holds responsibility for the secure opening and closing of the store, safeguarding company assets, and ensuring operational and safety procedures are upheld at all times.The Store Manager operates as the senior leader within the store, taking ownership of its performance, culture, and customer experience while working in close partnership with central retail teams to successfully deliver brand strategy at store level.Key ResponsibilitiesLeadership & People ManagementThe Store Manager shapes the culture of the store through strong leadership, clear communication, and a commitment to developing people.Responsibilities include:Leading by example in professionalism, attitude, and presentation.Cultivating a positive, respectful, and inclusive store culture where individuals feel supported, valued, and empowered to succeed.Embedding the brand's values in daily behaviours, ensuring kindness, collaboration, and mutual respect are reflected in both team and customer interactions.Developing a high‑performing team through coaching, mentorship, and structured performance development.Recruiting, onboarding, and retaining talent while identifying future leaders and development pathways.Conducting regular one‑to‑one meetings, performance reviews.Setting clear expectations for service standards, behaviours, and performance.Addressing performance concerns constructively and implementing performance improvement plans when required, in partnership with HR.Maintaining a strong leadership presence on the shop floor, particularly during key trading periods, supporting the team and leading by example.Communication & Team AlignmentThe Store Manager ensures the team remains informed, motivated, and aligned with store priorities and company initiatives, fostering a clear and consistent flow of communication.Responsibilities include:Leading daily team briefings to communicate targets, priorities, promotions, and key operational updates.Leading by example in the utilisation of company tools and applications that enable your team to stay informed, ensuring readership and task execution is completed.Ensuring team members understand their individual responsibilities and how their contributions support wider business objectives.Promoting a safe and supportive environment where feedback and ideas are welcomed, encouraging open dialogue and collaboration within the team.Translating company initiatives and strategic priorities into clear, actionable plans.Escalating operational, commercial, or people‑related matters to senior leadership when appropriate.Acting as a key communication link between the shop floor and the wider business, ensuring insights and feedback are shared effectively.Demonstrating strong brand, product, and operational expertise by staying up to date with new launches, industry trends, and brand storytelling.Commercial Performance & Business ManagementThe Store Manager drives the commercial success of the store through proactive planning, analysis, and leadership.Responsibilities include:Developing and executing the store's commercial strategy and sales plans.Monitoring and analysing sales performance, KPI data, and market trends.Planning and managing peak trading periods to optimise sales and staffing.Managing inventory and stock replenishment to maintain optimal levels.Ensuring visual merchandising standards are upheld to enhance the customer experience.Reporting on store performance to senior leadership.Skills and CompetenciesMinimum 3 years' experience in a retail management role.Proven ability to lead and inspire high‑performing teams, promoting a safe environment where feedback and ideas are welcomed.Strong commercial and analytical skills, with the ability to translate KPIs and data into actionable strategies.Experience in workforce planning, peak trading management, and operational excellence.Proficiency with POS systems, CRM platforms, and retail reporting tools.Strong knowledge of Microsoft Office including PowerPoint, Excel, Word, and Outlook.Excellent people management, coaching, and communication skills.Highly organised and able to prioritise effectively, maintaining high store standards.Flexible, agile, and resilient, able to adapt to changing retail priorities and business needs in a fast paced environment.Passion for fashion, lifestyle, and exceptional customer experiences.Experience leading teams of 15+ preferred.The Ideal CandidateA decisive and independent thinker who thrives in problem solving and strategy.Commercially minded and result driven.Hands‑on and proactive in leadership style.Resilient and adaptable within a fast paced retail environment.Passionate about delivering exceptional customer experiences.An enthusiastic role model with a strong work ethic who motivates the team and fosters a professional, positive, and healthy working environment.#J-18808-Ljbffr