SummaryLead a store team to achieve sales and service targets while maintaining operational excellence for a new store opening at Westfield Topanga. The role requires strategic, organized, and proactive leadership focused on delivering exceptional customer experiences and driving store performance. You will manage store operations, merchandising, staffing, and budgets to meet company objectives.ResponsibilitiesLead and develop a professional store team to achieve company goals and improve individual performanceCollaborate with training teams to establish and maintain a gold standard teamSet weekly and monthly objectives and monitor progressEnsure team members present professionally and deliver highest level of customer service and clientelingRecruit and network in the market to source top talent and raise team standardsOwn the store P&L and manage budgets including salary, expenses, and inventoryEnsure merchandise is displayed attractively and according to visual guidelinesMaintain store standards and operations and collaborate with support departmentsAlign with Human Resources on policies, procedures, and development planningRequirementsExceptional customer service and clienteling skillsMinimum of 3 years of experience in a customer service management roleStrong leadership skills with the ability to coach and motivate a teamProfessional verbal and written communication skillsFlexible availability including nights, weekends, and holidays#J-18808-Ljbffr
| Location | Los Angeles |