["Store Operations Lead: Growth, Compliance & Service","Store Operations Lead: Growth, Compliance & Service"]

Select how often (in days) to receive an alert: Create AlertIf you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.To learn more about our company, please visit our website;Requisition ID: 19522Remote Work Available: NoJob Title: Assistant General ManagerDepartment: RetailReports To: General ManagerFLSA Status: HourlyBenefits: Includes opportunities for monthly bonuses, 401(k) plan , and a comprehensive benefits packageROLESUMMARYTheAssistantGeneralManagersupports the General Managerinleadership and supervision of store personnel, inventorytracking and management, achieving key performancemetricsand ensuringtheefficientdailyoperations of the store.This roleis responsible forensuringregulatory compliancewhile deliveringexceptionalcustomer experience.KEYDUTIESANDRESPONSIBILITIESPartner with the General Manager to plan and implement strategies to driveservice standards and positive sales resultsMaintainbrand standardsin visual merchandisingEnsure consistentregulatory compliancewith all state specificregulationsReview, communicate and ensure compliance withall company SOPsandwork with the general manager and other leaders toassurethat any changes are communicated to employeesAlong with the General Manager, providecoaching, training, and developmentto the team that is focused on company service standards and accountability to meetspecific objectivesMonitorandmaintainstoreinventoryResponsible for handling and resolving patient issues and escalationswhenon dutyMaintain professional working relationships with business partnersAssisttheGeneral Manager in managinglaborbudget to meet the needs of the businessMaintainstrictconfidentialityandcompliancePerform other tasks that have been assigned by managementSKILLSANDQUALIFICATIONSTwoyearsofrelatedexperienceand/ortraining orequivalentcombinationofeducationandexperiencePriormanagementexperience,preferably inretailand/orcustomerserviceareais aplusMusthavepriorcashhandlingexperienceMustpossesstheabilitytotrain,developandevaluateateam of40+employeesStrong interpersonal skillsand professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentialityand discretionAble to communicate in conversational Englishtowork effectively with customers and team members,operateelectronicequipment(computer,scanner, printer,etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevicesProvenabilitytoanalyzedataanddrawappropriateconclusionstoinformpolicies andproceduresAbilitytointeract with customers and team members respectfully and politelyADDITIONALMINIMUMQUALIFICATIONSMustpossessavaliddriver'slicenseand passanMVRbackground check (delivery locations only)Mustbeabletopassalevel1andlevel2backgroundcheckMustbeatleast21yearsof ageMust function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agenciesMust be able to relate to and work withpatrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitudePHYSICALREQUIREMENTSWhile performing the duties of this job, the employee is:Constantly required to move/traverse throughout entire facility, includingtightspacesAccurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devicesFrequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs.; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)Must have visual and auditory acuity with or without aids to perform all functions of the positionOccasionally required to remain in a seated positionWORK SCHEDULE40-45 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceSalary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr