["Support Ops Manager: Zendesk & AI Workflow Architect","Support Ops Manager: Zendesk & AI Workflow Architect"]

Varo Bank is seeking a Support Operations Manager to own, optimize, and scale our core contact center technology environment. You won't manage a team of agents; you will manage the ecosystem that enables them to succeed.This is a pivotal project time as we implement Decagon for AI-driven workflows, integrating Zendesk, Airtable and cloud telephony. You will be the strategic owner of this rollout alongside our platform stack, ensuring seamless workflows, clean data, and alignment with business#J-18808-Ljbffr