ssists with new employee orientation sessions and conducts training.
ssists in designing, developing, and delivering training classes with oversight from the Division Manager.
Helps facilitate various meetings, classes, workshops, etc.
Prepares, tracks, and manages reports, such as statistical analyses, graphs, charts, dashboards, and surveys to measure training ROI and feedback.
Maintains the learning management systems (LMS).
Conducts training-related research.
dministers surveys, analyzes results, makes recommendations, and assists with talent development needs assessments and improvement initiatives.
Maintains and updates training materials, session guides, manuals, templates, policies, procedures, and processes.
Provides budget monitoring, analyses, and reports to the Division Manager.
Manages the training drive, division's intranet page, and other shared sites/pages.
Evaluates for compliance with policy/process requirements and processes tuition assistance requests; maintains tracking system for budget expenditures.
Uses technology to maintain development team documents, instructional aids, and materials.
Maintains talent development resources, including learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works.
Maintains a listing of development solutions for various learning formats (classroom, e-learning, guided learning).
Schedules and coordinates meetings, classes, workshops, and events (setup, cleanup, equipment, materials, registration, and travel needs).
Performs all tasks and job functions in compliance with regulatory requirements.
Skills Required:
Knowledge of adult learning concepts, classroom scheduling, and training material design.
Budget monitoring and reporting.
Proficiency in Microsoft Office applications:
Excel (Intermediate)
PowerPoint (Intermediate)
Word (Intermediate)
Outlook (Intermediate)
Strong verbal and written communication skills.
bility to manage multiple tasks, meet deadlines, and resolve problems proactively.
Excellent interpersonal and relationship-building skills.
nalytical, organizational, and technical aptitude.
Strong customer service orientation.
bility to work collaboratively and independently with good judgment.
Skills Preferred:
Coordinates IT, procurement, and space/material needs.
ssists with monitoring contract expirations, purchase orders, and invoices.
Guides employees to development options as recommended by the team.
Provides relevant development reports to managers.
Experience Required: 2 years of experience supporting training and related operations. Experience Preferred: Experience in training and development and Familiarity with LMS applications. Education Required: Bachelor's degree. Education Preferred: Master's degree.