["Telemarketing Supervisor - Weekends and Evenings (Potential 3 Days off)","Telemarketing Supervisor - Weekends and Evenings (Potential 3 Days off)"]

Telemarketing Supervisor - Weekends and Evenings (Potential 3 Days off)Joyce Windows, Sunrooms & Baths provided pay rangeThis range is provided by Joyce Windows, Sunrooms & Baths. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$55,000.00/yr - $68,000.00/yrJoyce Windows, Sunrooms, and BathsEvening & Weekend Shifts Available (12 PM - 8:30 PM)Competitive Pay + Performance Bonuses | Weekend Supervisors Can Potentially get 3 Days OffReady to Lead a Winning Call Center Team?Are you an experienced leader with a passion for coaching, motivating, and driving results? Do you thrive in a fast-paced outbound call center environment? If you want to lead from the front and be part of a growing team, this is the opportunity for you!Joyce Windows, Sunrooms, and Baths is looking for a Call Center Appointment Setter Supervisor to manage, mentor, and inspire our outbound calling team. Our Appointment Setters handle warm and hot leads only — no cold calling! Your job is to keep the team focused, motivated, and hitting their numbers every day.What You'll DoLead, coach, and motivate a team of outbound Appointment Setters to achieve daily and weekly goalsOversee day-to-day call center operations to keep schedules, scripts, and performance on trackProvide ongoing training and uptraining to improve conversion rates and team effectivenessMonitor KPIs, calls, and appointment metrics to drive consistent performanceResolve escalated homeowner concerns with professionalism and empathyWork closely with management to set strategies and hit department goalsGenerate performance reports and find opportunities to improve resultsRequirementsPrevious supervisor or team lead experience in a call center, telemarketing, or appointment setting roleStrong leadership and coaching skills — able to motivate and hold people accountableExcellent communication and problem-solving abilitiesComfortable working with CRM systems, scripts, and performance metricsAbility to thrive in a fast-paced, goal-driven environmentHigh School Diploma or GED required, additional education a plusBenefitsCompetitive Salary + Bonuses — your results drive your payWeekend Supervisors Can Potentially get 3 Days OffHealth, dental, visionPaid time off + holidays401(k) retirement planCareer growth opportunities within a fast-growing home improvement companyScheduleEvenings & Weekends AvailableTypical Shift: 12:00 PM - 8:30 PMAbout Joyce Windows, Sunrooms, And BathsFor decades, we've been a trusted name in residential home improvement, providing homeowners with top-quality solutions and exceptional service. We're growing fast and need strong leaders who want to be part of something big.Apply Today - Be a Part of Our Leadership Team!For the fastest response, send your resume or reach out directly:Text: (440) 577-5059Call: (440) 274-5796Email: wstclair@joycefactorydirect.comSeniority levelMid-Senior levelEmployment typeFull-timeJob functionTelemarketing / Call CenterIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Joyce Windows, Sunrooms & Baths by 2xGet notified about new Telemarketing Supervisor jobs in Berea, OH .Additional related roles:Inside Sales Call Center Supervisor - Part-Time Incentive-Based 50K+Inside Sales Call Center Supervisor - Part-Time Incentive-Based 50KEvening & Weekend Call Center Supervisor - Bonus Pay + Growth OpportunityEvening & Weekend Call Center Supervisor - Bonus Pay Growth OpportunityWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr