[US] Leader, Platform Engineering & Operations

# Leader Platform Engineering & Operations

Full TimeMason, OH

## Responsibilities

• Oversight of all operational activities including teams, resources, and performance metrics for given portfolio.
• The responsibility encompasses end-to-end visibility and accountability for all operational aspects within your designated unit group.
• A unit group typically includes multiple applications, modules, or services that fall under your leadership domain.
• Advise on the continuous improvement and innovation of existing product features to reduce maintenance overhead and enhance user experience.
• Identify and prioritize legacy code that requires frequent bugfixes or patches.
• Lead refactoring initiatives to modernize outdated architectures and frameworks.
• Consolidate redundant functionalities that create maintenance points.
• Replace manual processes with automated solutions.
• Standardize coding practices and architecture patterns across platforms.
• Provide strategic direction and risk mitigation solutions for projects.
• Establish clear, measurable project objectives that align with company goals.
• Align individual project strategies with overall portfolio objectives and resource constraints.
• Establish technical standards and architectural principles that guide project implementation.
• Assess resource risks such as skill gaps, availability constraints, and budget limitations.
• Mentor and guide product managers in providing product support.
• Share deep understanding of group unit applications.
• Establish regular knowledge transfer sessions to discuss product updates.
• Guide understanding of development processes, release cycles, and diagnostic techniques for common issues.
• Provide surge capacity for continuous product performance improvement.
• Establish comprehensive testing strategies.
• Guide error tracking and resolution processes.
• Manage standards compliance and code reviews.
• Define architecture patterns and design principles that guide system architecture within the unit group applications.
• Establish technical documentation standards.
• Establish standardized code reviews that ensure consistent evaluation of code quality.

## Skills and Qualifications

• Must have at least a Bachelors degree in Computer Science, Telematics Engineering, or Information Systems.
• Must have completed coursework in Data Structures, Open Operational Systems, Network Operating Systems, and Internet Programming.

## Job Details

• Hours: 40.00 hrs/wk
• Work Schedule: 8:00 am - 6:00 pm
• Job Location: Mason, OH

## Questions about the position Please contact our HR Team at jobs@benchmarkdigital.com.