(USA) Manager, Advertising Account Management

Role summary:

The (USA) Manager, Advertising Account Management, leverages deep business acumen and product expertise to drive strategic advertising solutions that align with organizational goals. This role involves interpreting complex data and market trends to develop actionable insights, managing stakeholder relationships, and leading onboarding and sales proposal processes. The manager ensures exceptional customer experiences by resolving issues and optimizing service delivery. By fostering collaboration and continuous improvement, this position supports business growth and operational excellence within a dynamic and evolving advertising environment.

About the team:

The Account Management team at Sam's Club Connect delivers tailored advertising solutions to support beverage SMB advertisers' growth. Leveraging industry knowledge, data insights, and strategic planning, the team builds strong client relationships and optimizes product offerings. Members collaborate with stakeholders to address complex business needs, enhance onboarding processes, and provide actionable recommendations. The team prioritizes continuous improvement, integrity, and customer focus, ensuring clear communication and alignment with business objectives. Their efforts drive measurable value, contributing significantly to the success of clients and the organization.

What you''ll do:

• Develop and present business cases to support advertising projects aligned with overall strategy.
• Translate business requirements into actionable plans and coordinate cross-functional activities.
• Analyze market trends, business metrics, and customer insights to recommend advertising solutions.
• Lead stakeholder engagement by building and maintaining effective internal and external partnerships.
• Oversee onboarding processes and resolve escalations to enhance customer experience.
• Manage sales proposals and presentations for advertising products and services.
• Utilize data analytics to monitor campaign performance and inform strategic decisions.
• Mentor team members and promote continuous improvement in account management practices.

What you''ll bring:

• Proven ability to translate complex business requirements into actionable projects aligned with strategic goals.
• Strong knowledge of industry trends, regulatory policies, and emerging technologies impacting advertising and account management.
• Expertise in stakeholder engagement, communication, and relationship management to influence outcomes and build partnerships.
• Experience in developing sales proposals, presentations, and strategic account plans using relevant tools and data insights.
• Proficiency in analyzing business metrics and advertising analytics to provide actionable recommendations.
• Demonstrated leadership in customer onboarding, issue resolution, and maintaining service excellence.
• Commitment to integrity, ethical standards, and fostering a collaborative team environment.

At Sam''s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $96,000.00 - $186,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).