(USA) Member Team Lead-2

Walmart Inc

Myrtle Beach, SC

JOB DETAILS
SALARY
$22–$30 Per Hour
SKILLS
Accounting, Business Practices, Business Processes, Claims Processing, Coaching, Compensation and Benefits, Continuous Improvement, Corporate Compliance, Corporate Policies, Customer Retention/Renewal, Customer Support/Service, Documentation, English Language, Financial Analysis, Financial Reporting, Health Plan, Insurance, Maintain Compliance, Marketing, Mentoring, Needs Assessment, Order Picking/Packing, People Management, Problem Solving Skills, Process Improvement, Project Tracking, Purchasing/Procurement, Retail, Risk Analysis, Safety/Work Safety, Sales, Secondary School, Team Lead/Manager, Team Player, Technical Support, User Interface/Experience (UI/UX), Zoning
LOCATION
Myrtle Beach, SC
POSTED
30+ days ago

Position Summary... What youll do... Assists management with the supervision of associates in assigned area of responsibility by: Assigning duties to associates Communicating goals and feedback Training associates on processes and procedures Providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines Ensuring compliance with company policies and procedures Supporting the Open Door Policy and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates Communicates and supports membership by: Providing information on membership types, programs, and benefits to current and prospective members Processing memberships, upgrades, and credit accounts Encouraging membership renewals Participating in sales and marketing events Completing and maintaining marketing recaps and other required documentation Striving to meet membership goals and promoting the value of Sams Club products and services Provides and ensures member service by: Acknowledging the member and identifying member needs Assisting members with purchasing decisions Locating merchandise Providing guidance and support to members regarding self-service technology Assisting members with transactions utilizing registers or self-checkout area Ensuring club pick-up orders are filled Oversees assigned area of responsibility by: Handling claims and returns Zoning the area Arranging and organizing merchandise Identifying shrink and damages Organizing and maintaining availability of carts/flatbeds Assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures Maintaining parking lot cleanliness Completes accounting records, files transactions, and other required documentation by: Following accounting office procedures Providing funds for proper register operation Creating and interpreting financial analysis reports Assisting with accounting-related investigations Preparing daily deposits Preparing and overseeing Cash Fund Transfers Investigating overages and shortages in cash register drawers and accounting office Maintaining confidentiality and accuracy of financial and personal information Develops, communicates, and implements processes and practices to meet business needs by: Collaborating with managers, coworkers, customers, and other business partners Analyzing and applying information from multiple sources Monitoring progress and results Identifying and addressing improvement opportunities Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by: Explaining, guiding, and demonstrating how to apply these in executing business processes and practices Implementing related action plans Using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems Leads and participates in teams by: Using and sharing resources, information, and tools Determining customer needs and business priorities Coordinating and executing work assignments Providing advice, feedback, and support to ensure timelines and work quality are achieved Modeling and helping others with how to adapt to change or new challenges Respect the Individual Embraces differences in people, cultures, ideas, and experiences Creates a workplace where associates feel seen, supported, and connected through a culture of belonging Creates opportunities for all associates to thrive and perform Helps to attract the best talent Works as a team Builds strong and trusting relationships Communicates with impact, energy, and positivity to motivate and influence Strengthens the team by helping, developing, and mentoring others Recognizes others contributions and accomplishments Act with Integrity Maintains and promotes the highest standards of integrity, ethics, and compliance Models the Walmart values to support and foster our culture Holds oneself and others accountable Supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Acts in a selfless manner Is consistently humble, self-aware, honest, fair, and transparent Serve our Customers and Members Delivers results while putting the customer first Makes decisions based on reliable information Balances short and long-term priorities Considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence Displays curiosity and a desire to learn Takes calculated risks and demonstrates courage and resilience Drives continuous improvements Is open to and uses new technologies and skills Supports others through change At Sams Club we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401k, stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $22.00 to $30.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) 6 months customer service experience Must be 18 years of age or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a front-end team Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location... 1946 10TH AVE N, MYRTLE BEACH, SC 29577-5624, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About the Company

W

Walmart Inc