["Vault Customer Care Manager Data-Driven Leader","Vault Customer Care Manager Data-Driven Leader"]

Collectors

  • Santa Ana
  • 4 days ago
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    Skills

    • Coachingunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • People Managementunmatched
    • Performance Metricsunmatched
    • Salesforce.comunmatched
    • Team Lead/Managerunmatched

    Description

    Collectors is hiring a Manager, Vault Customer Care to lead a team in our Santa Ana, CA office. This role reports to the Director, Customer Care and focuses on delivering excellent, data-driven service for collectors worldwide.You will guide a team through high demand with coaching, KPIs, and continuous improvement initiatives. The role requires 7+ years in customer care with 3+ years in people management, a related degree, and experience with Salesforce.#J-18808-Ljbffr

    Numbers & Facts

    LocationSanta Ana

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