Warehouse & Delivery Specialist
The Warehouse & Delivery Specialist is a versatile, hands-on team member responsible for supporting all daily activities at the Lioher Center. This role requires someone who truly "does it all": warehouse operations, forklift driving, order preparation, material handling, local deliveries, customer assistance, and general facility upkeep.
The ideal candidate is dependable, safety-oriented, and experienced in warehouse and delivery functions, with the flexibility to adapt to changing priorities throughout the day. This position plays a key role in ensuring smooth operations, accurate order fulfillment, and excellent customer service.
Key Responsibilities:
Warehouse Operations
- Receive, unload, and stock incoming materials according to company standards.
- Pick, pack, and stage orders for shipment or customer pickup.
- Operate forklifts and other material-handling equipment safely and efficiently.
- Maintain a clean, organized, and safe warehouse environment at all times.
- Assist with inventory counts, cycle counts, and inventory accuracy.
- Prepare materials for transport using proper packing, labeling, and documentation.
Delivery & Logistics
- Drive company vehicles to deliver materials to customers, job sites, or other Lioher Centers.
- Load and unload products safely to prevent damage.
- Inspect delivery vehicles daily and report maintenance needs.
- Plan delivery routes for efficiency and timeliness.
- Represent the company professionally during all customer interactions.
Customer Service & Support
- Greet customers and assist with material pickups at the branch.
- Provide basic product information and direct customers when needed.
- Coordinate with the sales and operations teams to support smooth order processing.
- Help clients load materials into their vehicles safely and efficiently.
General Operations Support
- Assist with showroom or branch maintenance as needed.
- Help move or prepare materials for events, promotions, or displays.
- Support the branch team with any additional tasks to ensure operational success.
Required Skills & Abilities
- Valid driver's license with a clean driving record.
- Forklift certification or willingness to become certified (company can train).
- Experience in warehouse operations, material handling, or logistics.
- Ability to lift 50+ lbs regularly and perform physical labor.
- Strong teamwork skills with a positive, can-do attitude.
- Basic knowledge of inventory systems is a plus.
- Good communication skills and professional customer service.
- Ability to work safely and follow procedures consistently.
Education & Experience
- High school diploma or equivalent preferred.
- At least 12 years of experience in a warehouse, logistics, or delivery role.
- Experience with cabinetry, building materials, or manufacturing is a plus.
Physical Requirements
- Ability to stand, walk, lift, bend, and carry heavy materials for extended periods.
- Comfortable working in warehouse environments with varying temperatures.
- Ability to operate forklifts, pallet jacks, and related equipment.
This position reports to the LCS Branch Supervisor.