["Warranty and After Sales Administrator","Warranty and After Sales Administrator"]

Posted Tuesday, July 14, 2026 at 4:00 a.m.Ecoverse delivers a full line of environmental processing equipment and is the premier distributor of organic/environmental recycling and processing machines in North America, serving the compost, soil, wood recycling and waste sectors.We provide our employees with the following tools and resources to be successful:TrainingOutstanding benefits package (Medical, Dental and Vision insurance, plus much more!)401(k) with matchCompetitive wagesPaid holidays/PTOWarranty & After-Sales Administrator – Full‑time position at our Avon, OH branch. This role ensures the after‑sales process is completed efficiently and accurately, supporting the after‑sales team and meeting customer and technician needs.ResponsibilitiesProvide support to the leadership teamObtain purchase order (PO) numbers from customers when requiredEnter warranty claims into the business system and file with OEMs, ensuring proper documentationIssue credits or denials to customers per warranty policiesInput technician job repair write‑ups into the system daily for completed and in‑process jobsPrepare and close work orders for field and shop technicians after job completionRecord all time entries and payroll for shop and field techniciansCall customers to provide updates or obtain additional information as neededFollow up with other inter‑company departments on open issuesIncorporate Alta's Guiding Principles into daily activitiesPerform other duties as assignedMaintain consistent, regular, and reliable attendance, arriving on timeQualificationsPrevious billing and customer‑service experience (highly preferred)Strong computer skills; working knowledge of Microsoft Word, Excel, Outlook; ERP experience is a plusExcellent verbal and written communication skillsExcellent time‑management skills; ability to communicate with all levels of coworkers and customersIntermediate language skills for reading, interpreting and writing routine reports and correspondenceBasic mathematical skills (addition, subtraction, multiplication, division involving money and weight, volume, distance)Basic reasoning ability to apply common sense to routine written or oral instructionsPhysical Demands / Work EnvironmentRegularly use sitting, hands, talking/hearing; occasionally stand, walk, climb, or balance; tend to reach with handsLifts up to 25 pounds frequently; occasionally lift up to 50 pounds; regularly lift up to 10 poundsWork near moving mechanical parts and may be exposed to fumes or airborne particlesAlta Equipment Group is an equal‑opportunity employer. We do not discriminate based on age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately.#J-18808-Ljbffr