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Job Description

If you enjoy problem solving and team collaboration, we want to talk to you! Dollar Bank is hiring for a Payment Processing Specialist. In this role, you will be a member of Dollar Bank's Automated Clearing House (ACH) processing team. This position is detail oriented and responsible for both incoming and outgoing customer transaction processing. Candidates will perform multiple job functions including verifying transaction details, reconciling balancing sheets, and resolving discrepancies. You will use your research skills and risk avoidance skills to accurately and efficiently ensure that files are processed within established guidelines and meet critical deadlines.

Qualifications:

• High School Diploma/GED required. Some college a plus.
• Banking experience and working knowledge of ACH is preferred, including good balancing skills and an understanding of debit and credit transactions; banking experience is preferred.
• Ability to demonstrate good problem solving and technical skills, as well as an attention to detail and a good math aptitude.
• Must be a highly motivated self-starter, a team player, flexible, and lead by example.
• Working knowledge of Microsoft Word and Excel with the ability to learn multiple applications and maneuver between them.
• Must possess good written and verbal communication skills, as well as strong customer service skills.
• Ability to move large sums of money within established policies and operating procedures.
• Must be willing to learn State and Federal Regulations, including but not limited to Regulation J, Regulation E, UCC Law, and OFAC.
• Must be willing to learn NACHA (National Automated Clearing House Association) rules regarding credit and debit processing requirements.

Principal Activities and Duties:

• Process incoming and outgoing ACH files.
• Monitor established ACH risk controls.
• Provide statistical reporting to management.
• Possess a thorough knowledge and understanding of the ACHplus software package.
• Process new client set-up in ACHplus.
• Balance with Federal Reserve, Accounting, and internal General Ledger system on a daily basis.
• Research and answer customer inquiries.
• Process non-complex reclamations from Federal Government Agencies and other originators within appropriate time frames.
• Ensure daily functions are completed accurately and within the deadlines of the department.
• Complete additional duties as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.