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1-20-- PC Lan Technician

Focused HR Solutions

Phoenix, Arizona

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JOB DETAILS
SALARY
$25–$33
SKILLS
Adjudication, Advertising, Apple, Background Investigation, Best Practices, Communication Skills, Computer Hardware, Computer Maintenance, Criminal Justice, Customer Support/Service, Customer Training, Data Processing, Desktop Administration, Documentation, Driver's License, Email Protocols/Standards, Email Technology, Emerging Technology, Engineering, Ethernet, Hardware Configuration Management, Hardware Installation, Hardware Repair, High Tech Industry, Identify Issues, Industry Standards, Information Technology & Information Systems, Interpersonal Skills, Local Area Network (LAN), Mac Operating System, Maintain Compliance, Microsoft Active Directory, Microsoft Product Family, Microsoft System Center Operations Manager (SCOM), Microsoft Windows 7, Network Administration/Management, Network Configuration Management, Network System Hardware, Network Topology, Operating Systems, Operations Processes, PC Hardware, PC Software, Peripheral Hardware, Presentation/Verbal Skills, Preventative Maintenance, Printers, Problem Solving Skills, Regulatory Compliance, Security Patches, Server Support, Software Administration, Software Configuration Management, Software Development, Software Patches, Staff Training, System Validation, Systems Administration/Management, Systems Reliability, Team Player, Technical Writing, Testing, Time Management, Willing to Travel, Writing Skills, iOS
LOCATION
Phoenix, Arizona
POSTED
30+ days ago
Job Details:
  • Position: C - 664 - PC Lan Technician - Phoenix, AZ (85009) 100% on-site
  • Candidates will work 100% on-site in Phoenix, AZ (zip code 85009).   
  • Our direct client has an opening for a PC Lan Technician position # 664.
  • This position is for 12+ months, with an option of extension and will be worked 100% on-site in Phoenix, AZ (zip code 85009). 

If you are interested, please submit the following:
  • YOUR CURRENT RESUME
  • YOUR HOURLY RATE: Pay rate is $25 - $33.53/hr W2
  • Below is the job description – Resumes due ASAP 

Position Description:
  • This is not a remote position candidate will have to pass a strict background check and become ACJIS-certified

Role and Responsibilities:
  • The PCLAN technician role is the face of ITG (Information Technology Group).
  • These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.

Duties Include:
  • Server Support, Desktop support, support customers on the ADOT network;
  • Fix computer-related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
  • Ensures compliance with standards for systems software and documentation.
  • Teach customers how to use PC-related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals.
  • Assist with major deployments of hardware and software.
  • Monitors system reliability and availability. 
  • Attend section staff meetings. Complete mandatory training classes and other classes as assigned.
  • Travel between sites to accomplish tasks.
  • Perform preventive maintenance on hardware and software packages to include client and server platforms.
  • Teach new staff members how to troubleshoot problems, setup and install, network-related hardware, software and other peripherals.
  • This position will require daily travel to work sites

Skills Required / Skills:
  • Strong customer service skills
  • Excellent interpersonal, written and oral communication skills with the ability to adjust the message to the audience
  • Knowledge of Apple devices including iOS and MacOS is a plus
  • Advanced troubleshooting and problem-solving skills
  • Excellent self-organization and time management skills
  • Ability to work collaboratively in teams and across organizations
  • Ability to synthesize feedback and adjust plans accordingly
  • Ability to develop and write technical documentation
  • Ability to evaluate and test emerging technologies
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met 
  • The resource will be working in a professional environment and will be held to a dress code standard. 
  • The position requires ACJIS Certification (Arizona Criminal Justice Information System) is provided by ADOT and is the full background check with fingerprinting, then the candidate is required to pass a written test in order to work on our ADOT Enforcement Officers (our ADOT Police for the Public) devices.
  • The position will require extensive daily travel.
  • Resources will need to have the ability to drive to various locations throughout the Phoenix Metro area as needed using ADOT Vehicle
  • Infrequently, travel with possible overnight stays within AZ may be offered on a volunteer basis.
  • candidates cannot have any criminal records at all throughout their entire history in any state and no DUI's (Driving under the Influence)

Skills Preferred:
Experience Required / Qualifications and Education Requirements:
  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures
  • Knowledge of Microsoft products including operating systems and Office Knowledge of Google email and standard Suite of products
  • Computer hardware configuration and repair knowledge
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues
  • Knowledge of IT infrastructure industry standards and best practices
  • Advanced troubleshooting skills Problem definition and alternative analysis skills
  • Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions
  • Time Reporting MS System Center Operations Manager 2012 R2
  • Minimum 4 years of current working experience in an IT field
  • Must have a current AZ Driver’s license with a good driving record a 39-month review will be conducted  Associate/Bachelor's degree in a related field is preferred

Additional Information /  Background:
Criminal Felony & Misdemeanor Federal Criminal Managed Adjudication Standard National Sex Offender Registry SSN Trace SSN Validation & Widescreen Plus National Criminal Search ACJIS (Arizona Criminal Justice Information System) Certification 39 Month MVR

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