1966: Sr Tech Field Engineer

DCM INFOTECH LIMITED

  • Las Vegas, NV
  • 12 days ago
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    Skills

    • Customer Relationsunmatched
    • Desktop Hardwareunmatched
    • Desktop PCunmatched
    • Hard Drivesunmatched
    • Hardware Repairunmatched
    • Keyboardsunmatched
    • Laptop Hardwareunmatched
    • Laptop PCunmatched
    • Maintenance Servicesunmatched
    • Microsoft Product Familyunmatched
    • Motherboardsunmatched
    • Peripheral Hardwareunmatched
    • Sales/Support Engineering (SE)unmatched
    • Systems Administration/Managementunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched

    Description

    Ideally we're looking for someone technically established and knowledgeable of IT with a work history that doesn't indicate a lot of "hopping around ". This person needs to be able to work independently and must have demonstrated that they held a position of responsibility before

    The work itself won't be the most technical, and we can train the right candidate. But the personality and the initiative is what we're after

    This is as much a social position as it is technical, they will be remote and supporting a site on their own, so they will need to be able to build a good working relationship with the client there so issues will go to them

    Key Responsibilities:

    • As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
    • Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
    • You may also perform whole unit swaps, repair or replace PC peripherals.
    • Must have reliable transportation as this role services the metro and surrounding areas.
    • Close service tickets in real time in the Client Call Management system using Company provide phone.

    Key Qualifications:

    ***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

    • 1+ Years of hands-on experience with laptop and desktop break-fix
    • Computer-building background experience preferred
    • General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
    • Ability to resolve basic / non-complex problems as directed
    • Client and/or governmental clearance may be required
    • Police or criminal background verification clearance may be required

    Numbers & Facts

    LocationLas Vegas, NV

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