We are seeking an enthusiastic, customer-focused Leasing Agent for a short term position. A vibrant 300-unit community offering both Low-Income Housing Tax Credit (LIHTC) and market-rate apartments. If you enjoy helping people find their next home, thrive in a fast-paced environment, and have a passion for excellent customer service, we'd love to meet you!
Leasing Agent
$15.00-$20.00 per hour
Hours: Monday-Friday, 9am-6pm
What You'll Do
As a Leasing Agent, you'll play an essential role in creating a welcoming experience for prospective and current residents while helping maintain high occupancy and ensuring compliance with affordable housing regulations.
Leasing & Marketing
Welcome prospective residents and provide professional property tours.
Respond promptly to phone, email, and walk-in inquiries.
Showcase apartment homes and community amenities.
Prepare lease agreements, renewals, and move-in documentation.
Maintain accurate leasing records using property management software.
Assist with marketing efforts to maximize occupancy.
Affordable Housing (LIHTC) Compliance
Process rental applications according to LIHTC guidelines.
Conduct applicant eligibility interviews.
Collect and verify income, asset, and household documentation.
Partner with compliance staff to ensure all program requirements are met.
Assist with annual resident recertifications and file audits.
Resident Relations
Deliver outstanding customer service to current and prospective residents.
Respond to resident questions and concerns in a professional and timely manner.
Support resident retention initiatives and community events.
Help create a positive move-in and move-out experience.
Administrative Duties
Maintain leasing traffic logs and weekly leasing reports.
Update unit availability and leasing activity.
Assist with property inspections.
Ensure the leasing office, model apartments, and tour routes are clean, organized, and inviting.
Qualifications
Required
High school diploma or GED.
At least 1 year of experience in residential leasing, customer service, or sales.
Excellent communication, organization, and interpersonal skills.
Experience using property management software such as Yardi, OneSite, or similar.
Basic understanding of LIHTC and affordable housing programs
#FortWayne
Numbers & Facts
Location
Fort Wayne, IN
Skills
Administrative Skillsunmatched
Affordable Housingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
File Auditsunmatched
High School Diplomaunmatched
Home Inspectionsunmatched
Interpersonal Skillsunmatched
Leasingunmatched
Low-Income Housing Tax Credit (LIHTC)unmatched
Maintain Complianceunmatched
Marketingunmatched
Organizational Skillsunmatched
Property Managementunmatched
Record Keepingunmatched
Records Managementunmatched
Regulatory Complianceunmatched
Resident Retentionunmatched
Salesunmatched
Time Managementunmatched
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