1st Shift Customer Service Representative

Armada Staffing Group
  • FORT WAYNE, IN
  • $16 Per Hour
  • Instant Apply
30+ days ago

Job Description

Customer Service & Parts Coordinator
About Us:Armada Staffing Group connects reliable, hardworking professionals with top employers. Since our founding, we’ve focused on building lasting partnerships that help candidates grow and succeed across a variety of administrative, clerical, and professional roles.
Benefits & Perks:
  • Starting at $16.00/hour
  • 1st Shift: Monday–Friday
  • Weekly pay
  • Health, dental, vision, and life insurance
  • Opportunity for growth and long-term employment

Summary:
  • Customer Service & Parts Coordinator position
  • Support customers by scheduling service appointments and managing repair requests
  • Maintain service tickets, parts inventory, and communication between customers and technicians
  • Provide professional front-office support in a fast-paced service environment

Responsibilities:
  • Answer incoming phone calls and assist customers with scheduling service appointments and repair requests
  • Create and manage service tickets, ensuring accurate data entry and timely communication with customers and technicians
  • Provide friendly, professional customer service at the front counter and over the phone
  • Order, receive, and organize parts while maintaining accurate inventory records
  • Maintain accurate customer, inventory, and service documentation
  • Support daily office and service operations
  • Perform other duties as assigned

Requirements:
  • Previous customer service, administrative, dispatch, or service coordination experience preferred
  • Strong communication and organizational skills
  • Basic computer proficiency and accurate data entry skills
  • Ability to multitask in a fast-paced environment
  • Professional attitude with strong attention to detail
  • Dependable and team-oriented
  • Must be able to pass a background check and drug test

Apply Today!Join Armada Staffing Group and become part of a team that values professionalism, reliability, and customer service excellence. 

Numbers & Facts

LocationFORT WAYNE, IN

Skills

  • Administrative Skillsunmatched
  • Background Investigationunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Data Qualityunmatched
  • Detail Orientedunmatched
  • Develop and Maintain Customersunmatched
  • Documentationunmatched
  • Inventory Managementunmatched
  • Inventory Reportsunmatched
  • Life Insuranceunmatched
  • Maintenance Servicesunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Record Keepingunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Vision Planunmatched

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