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1st Shift Customer Service Representative

Armada Staffing Group

FORT WAYNE, IN

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Background Investigation, Calendar Management, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Develop and Maintain Customers, Documentation, Inventory Management, Inventory Reports, Life Insurance, Maintenance Services, Multitasking, Organizational Skills, Record Keeping, Team Player, Telephone Skills, Time Management, Vision Plan
LOCATION
FORT WAYNE, IN
POSTED
2 days ago
Customer Service & Parts Coordinator
About Us:Armada Staffing Group connects reliable, hardworking professionals with top employers. Since our founding, we’ve focused on building lasting partnerships that help candidates grow and succeed across a variety of administrative, clerical, and professional roles.
Benefits & Perks:
  • Starting at $16.00/hour
  • 1st Shift: Monday–Friday
  • Weekly pay
  • Health, dental, vision, and life insurance
  • Opportunity for growth and long-term employment

Summary:
  • Customer Service & Parts Coordinator position
  • Support customers by scheduling service appointments and managing repair requests
  • Maintain service tickets, parts inventory, and communication between customers and technicians
  • Provide professional front-office support in a fast-paced service environment

Responsibilities:
  • Answer incoming phone calls and assist customers with scheduling service appointments and repair requests
  • Create and manage service tickets, ensuring accurate data entry and timely communication with customers and technicians
  • Provide friendly, professional customer service at the front counter and over the phone
  • Order, receive, and organize parts while maintaining accurate inventory records
  • Maintain accurate customer, inventory, and service documentation
  • Support daily office and service operations
  • Perform other duties as assigned

Requirements:
  • Previous customer service, administrative, dispatch, or service coordination experience preferred
  • Strong communication and organizational skills
  • Basic computer proficiency and accurate data entry skills
  • Ability to multitask in a fast-paced environment
  • Professional attitude with strong attention to detail
  • Dependable and team-oriented
  • Must be able to pass a background check and drug test

Apply Today!Join Armada Staffing Group and become part of a team that values professionalism, reliability, and customer service excellence.

About the Company

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Armada Staffing Group

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