2026-2027 NFWS Student worker, Internship Ambassador (Career Services)

Job Description Summary

The Internship Ambassador supports Saint Leo University Career Services in guiding students through every stage of the internship process-from preparation to placement to on-site success-while also assisting in employer engagement and program development. Under the supervision of the Director of Career Services, the Ambassador will conduct cold calls to support, but not limited to, initiatives such as recruiting organizations for career fairs and special events; calling students to increase participation in engagement programs; and promoting internship opportunities to both students and employers. The role includes creating and executing strategies to help employers start or grow internship programs, recruiting new employer partners, and preparing students for success in their placements through resume guidance, interview preparation, and professional development coaching. The Ambassador will also gain a working understanding of internship-related laws and best practices from both the student and employer perspectives, using this knowledge-under the Director's guidance-to assist employer partners in developing or refining internship handbooks that foster meaningful, compliant, and mutually beneficial experiences.

Job Description

Please note: Hiring for this position is subject to funding availability and a limited number of openings. Applying does not guarantee employment.

General Responsibilities

• Answer office phones, transfer calls, and take messages for professional staff as directed by supervisor.
• Greet and assist all office visitors; maintain an organized, confidential workspace.
• Assist students with navigating platforms such as Handshake, AIM, and other approved tools.
• Perform general clerical tasks including filing, organizing resources, and data entry.
• Complete required onboarding and ongoing training.
• Participate in weekly team meetings.
• Provide courteous and professional customer service in person and over the phone.
• Support other Student Affairs teams as assigned by supervisor.

Internship & Career Services-Specific Responsibilities

• Guide students through internship preparation steps, including resume reviews, mock interviews, Handshake profile optimization, and professional social media presence.
• Assist students in identifying and applying for internships in Handshake and other approved platforms.
• Promote professionalism, time management, multi-tasking, and networking skills to support students' on-site internship success.
• Conduct cold calls to prospective interns and employers to support engagement, recruitment, and special event participation.
• Create and execute strategies, under the Director's supervision, to help employers develop or enhance internship programs.
• Assist employers-under guidance-with creating or refining internship handbooks that align with best practices and legal requirements.
• Recruit new employer partners to increase internship opportunities for students.
• Assist with event logistics, including internship fairs, workshops, and employer spotlights.
• Approve job and employer requests in Handshake under supervision.
• Support Career Closet fittings for internship attire and manage inventory tracking.
• Co-create internship-focused promotional materials and social media content in Canva or other tools.
• Collaborate with Career Services professional staff on classroom visits, presentations, and special projects.

Qualifications

Required:

• Comfortable speaking with students and employer partners in person and by phone.
• Basic knowledge of Microsoft Office and Google Suite.
• Commitment to confidentiality, punctuality, and respectful engagement.
• Demonstrated professionalism and alignment with Saint Leo University Core Values.
• Ability to treat all students, staff, and guests with dignity and courtesy.

Preferred:

• Experience with Canva or social media content creation.
• Familiarity with Handshake, Microsoft Teams, Instagram, and LinkedIn.
• Interest in leadership, communication, career development, or human services fields.

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.

Why Work at Saint Leo?

What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center
• Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo