Clerk - Office
Purpose Statement
The job of Clerk - Office is done for the purpose/s of providing clerical support to assigned personnel; communicating information to staff and the public; providing complete and accurate records; and providing information and/or direction as may be requested.
Essential Functions
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of administrative support.
Job Requirements: Minimum Qualifications
Knowledge, Skills and Abilities
KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; understand written procedures, write routine documents, and speak clearly; and understand complex, multi-step written and oral instructions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: concepts of grammar and punctuation; common office machines; and office methods and practices.
SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment; using pertinent software applications; customer service and conflict resolution; and preparing and maintaining accurate records.
ABILITY is required to schedule activities; collate data; and use basic, job-related equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize specific, job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; maintain confidentiality; and working as part of a team.
Responsibility
Responsibilities include: working under direct supervision using standardized routines; providing information and/or advising others; operating within a defined budget. There is a continual opportunity to have some impact on the organization's services.
Work Environment
The usual and customary methods of performing the job''s functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 45% sitting, 33% walking, 22% standing. The job is performed under minimal temperature variations and in a generally hazard free environment.
Experience: Job related experience is desired.
Education: High School diploma or equivalent.
Required Testing
None Specified
Certificates and Licenses
None Specified
Continuing Educ./Training
None Specified
Clearances
Criminal Background Clearance
FLSA Status
Non Exempt
| Location | Kansas City, MO |
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