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2027 COO Enterprise Complaints, Remediations & Loudspeaker Summer Internship - Early Careers

Wells Fargo Bank
  • Chandler, Arizona
  • Autofill and Review
4 days ago

Job Description

About this role:WellsFargo is seeking talent to join theEnterpriseComplaints, Remediations& Loudspeaker(ECRL), housedwithin theChief OperatingOffice(COO) for a2027summer internship. Learn more about the career areas and lines of business atwellsfargojobs.com.

Business Overview:

TheEnterprise Complaints, Remediations & LoudspeakerEarly Talent programoffersthe opportunity tolearn and gain meaningful work experience while growing yourbusiness acumen. At Wells Fargo, we are committed to a strong business-control infrastructure, protectingthe business and providingpositiveclient experience.

Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the2-year rotational analyst program. 

EnterpriseComplaints, Remediations&Loudspeaker (ECRL)bringtogether key functions from across the company to help customers when they have concerns or have been adversely impacted by Wells Fargo.  ECRL provides leadership and oversight in complaint management, remediation, redress, mediation, and the Wells Fargo Loudspeaker program. ECRL listens to and learns from our customers and employees and provides robust analysis and real-time insights backtothe business for ongoing customer and business improvements:

*Through posting to this job requisition, you will choose whichbusinessyou would like to consider.Eligible applicants will have an opportunity to learn more about the listed internship opportunities andinterview forprograms based on interest and availability.

Program Overview

The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with keystakeholders. 

The internshipis designedto provide undergraduate students withan experiential overview of theapplicable teamwithinEnterpriseComplaints, Remediations & Loudspeakerand how they support developing, executing and supporting a streamlined approach to each of their individual businesses and theenterprise. The program incorporates real-world scenarios and experiences to help prepare you for a rewardingcareer at Wells Fargo. 

The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program.#earlycareers

Program Date:Summer 2027.40-hourwork week. Daily working hoursare basedon businessneed. 

Program Locations: 

  • DesMoines, IA

  • Phoenix, AZ

In this role, you will:

  • Participate in formalprogrammingand workshopinitiatives

  • Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks anddeliverables

  • Receive direction from managers in a matrixed environment and exercise independent judgment while developing understanding of compliance and risk management requirements for the supportedarea

  • Collaborate and consult with peers,colleaguesand managers to resolve issues and achievegoals

Required Qualifications:

  • 6+ months of work experience, or equivalentdemonstratedthrough one or a combination of the following: work experience, training, military experience,education

Desired Qualifications:  

  • Currently pursuing a bachelor’s degree in the following majors: Business Administration, Accounting, Analytics & Data, Business Intelligence, Communication, Computer Science, Finance, Economics, Engineering, Finance, Government, Management and Risk Management, Mathematics, Physics, Political Science, Policy & Management, Pre-law, Real Estate, Statistics,Technology, orrelated business field with an expected graduation betweenDecember 2027– June 2028

  • Involvement in extracurricular enrichment activities through one or more of the following: volunteerism, student organization involvement, study abroad program(s), leadership position(s), non-profit involvement

  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills​

  • Familiarity withAI‑poweredproductivity tools (such aschat‑basedassistants andbuilt‑infeatures like Microsoft Copilot) to support everyday tasks including research, organizing information, and creating presentations with a strong interest in learning and using these tools responsibly.

  • Strong analytical and critical thinking skills, with the ability to use data insights, learn quickly, adapt to change, and support innovative solutions.

  • Ability to execute with urgency, support business reporting and project management, drive operational excellence, and adapt effectively to change with an enterprise mindset.

  • Strong communicationand relationship-building skills, with the ability to foster an inclusive environment and activelyseekand apply feedback.

  • Business acumen and business analysis skills, with a strong service orientation and the ability to support solutions that driveclientsand business impact.

  • Ability to act with integrity,identifyand manage operational risks, and apply regulatory compliance principles to support well-controlled operations.

Job Expectations

  • Ability to travel5% or more of thetime.

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the futurein order toretain their authorization to work in the United States.

Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of thisposting, we encourage you to apply for other opportunities with Wells Fargo. Aftersubmittingyour application, pleasemonitoryour e-mail for future communications.

Posting End Date:

29 Sep 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Numbers & Facts

LocationChandler, Arizona
IndustryFinancial Services
Company Size10,000 employees or more
Year Founded1852

About Company

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

Skills

  • Accountingunmatched
  • Analysis Skillsunmatched
  • Business Administrationunmatched
  • Business Analysisunmatched
  • Business Intelligenceunmatched
  • Business Skillsunmatched
  • Business Strategyunmatched
  • Business Supportunmatched
  • Coachingunmatched
  • Computer Scienceunmatched
  • Consultingunmatched
  • Credit Riskunmatched
  • Customer Relationsunmatched
  • Economicsunmatched
  • Financeunmatched
  • Financial Operationsunmatched
  • Governmentunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Maintain Complianceunmatched
  • Mathematicsunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Wordunmatched
  • Nonprofitunmatched
  • Operations Controlunmatched
  • Operations Managementunmatched
  • Physicsunmatched
  • Political Scienceunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Project/Program Managementunmatched
  • Real Estateunmatched
  • Regulatory Complianceunmatched
  • Riskunmatched
  • Risk Analysisunmatched
  • Risk Managementunmatched
  • Statisticsunmatched
  • Time Managementunmatched
  • Volunteer Experienceunmatched

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