The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.
Department Overview:
Cash Management supports timely and efficient processing of all cash transactions for internal and external customers within Default. We adhere to business and investor guidelines to ensure accurate and timely application of funds and remittance of cash to vendors, investors, and customers. Our department takes great pride in providing excellent service to ensure customer satisfaction in our ever-changing environment.
Department is comprised of four specialized processing groups focused on these initiatives.
REI/PIF/TPS Fund processing /Reconciliation
Foreclosure Reinstatements
Foreclosure Bankruptcy and Sr Lien Payoffs including Judgements
Short Sale fund application
Reinstatement and Payoff reconciliations
Completion of subservicing CLS Reinstatement/Payoff Reconciliations
Third party sale, 2nd Chance and Redemption fund application
Suspended Foreclosure payoff reconciliations
Cash Processing
Vendor Refunds
Check requests for Vendors, Investors, Customers & Purged loans
Stop Payment requests
Claim and incentive application
Subservicing billing and reimbursement
Mosaic Billback
Corporate Advance reclassing between Recoverable and Third party
Hazard Insurance cancellation monitoring
Invoice Payment
Foreclosure, Bankruptcy and Litigation Invoice review and payment
Valuation invoicing & QC
Property Preservation and Inspections Invoicing
Eviction and REO invoicing
FEMA inspection payment and QC
Reporting/ QC oversight
Review of Past Due Vendor Invoice Reports
P187 management of advances on Mortgagor Payoffs PIF1
Open Items reconciliation
Management of Default Wires
Review Third party advances on closed Bankruptcies for claims/expense
Acquisition & Service release routines-
Board and Balance Corporate Advance
Ensure support for advances is sent and received
Primary Responsibilities:
Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
Manage pipeline of loans ensuring operational processes are completed timely and accurately
Perform reviews of loans confirming a quality level within the Company’s risk appetite
Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
Complete data review, research and/or reconciliation.
Participate in Customer Asset Management Operations Development Program activities.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Required:
Bachelor’s or Master’s degree
Minimum Cumulative GPA of 3.0
Up to 1 years' work experience
Outstanding written and verbal communication skills
Demonstrated interpersonal skills
Demonstrated analytical skills
Demonstrated computer skills
Prior work/internship experience
Work Visa Sponsorship not offered for this role
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.