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2100 Service Engineering Specialist

Rolls Royce

Indianapolis, IN

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JOB DETAILS
SALARY
$114,400–$185,900 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), Aerospace and Defense, Analysis Skills, Corrective Action, Cross-Functional, Data Analysis, Data Collection, Federal Aviation Administration (FAA), Incentive Programs, Industry Standards, Insurance, Leadership, Mentoring, Metallurgy, Military, OEM (Original Equipment Manufacturer), On Site Support, Organizational Skills, Performance Engineering, Project/Program Management, Regulations, Root Cause Analysis, Safety Compliance, Staff Development, Team Player, Technical Presentation, Technical Support, Technical Writing, United States Citizen, User Documentation
LOCATION
Indianapolis, IN
POSTED
1 day ago

Job Description

Job Title: Service Engineering Specialist

Working Pattern: Full time

Working location: Indianapolis, IN/Hybrid (3 days onsite on avg.)

The AE Service Engineering team provides technical support for in-service events and proactive analyses to ensure safe operation and to eliminate future customer disruptions. In this role you would be responsible for collecting and analyzing data and event descriptions provided by field service reps and operators, coordinate efforts of design, performance, controls, and metallurgical engineers, determine root cause and corrective action, and providing technical information to program management, field service reps, operators, and OEMs.

This role will be expected to lead the execution of Engineering Investigations (EIs), including Red Top (Safety) investigation which requires coordinating multidisciplinary teams to determine root cause utilizing properly scoped Root Cause investigation methodologies. As well as initiate approving Service Bulletins and Technical Variances, improve technical content of MMs and EMs, identify service-related product improvements, and proactively identify threats and take steps to eliminate them before they cause events in the field.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

Be part of a team that sets the industry standard and drives groundbreaking solutions.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

What you will be doing
  • Lead and mentor investigations into and identify root cause and corrective action for in-service events
  • Lead internal activities to resolve OEM, operator or FSR technical inquiries
  • Perform as subject matter expert for engine components and overall system
  • Define and implement control programs and corrective actions necessary to maintain continued safe operation of the product
  • Proactively support improving engine and component reliability utilizing maintenance data (AMC and on-wing LRU removal data) and trend monitoring
  • Communicate the status of service issue investigations via technical briefings both internally and to OEM customers, operators, and airworthiness authorities

Who we're looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviors that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

Basic Requirements:
  • Bachelor's degree in Engineering with 5+ years of experience; OR
  • Master's degree in Engineering with 3+ years of experience; OR
  • JD/PhD
  • Must be U.S. Citizen to be considered for this role

Preferred Requirements:
  • Aerospace Background: Deep knowledge of gas turbine engine components, performance, and controls.
  • Stakeholder Management: Confidence in presenting technical briefings to high-level OEMs, military customers, and operators.
  • Root Cause Analysis (RCA): Experience with structured investigation methods (like Fishbone, 5 Whys, or Apollo) and metallurgical analysis.
  • Safety & Compliance: Familiarity with FAA or EASA airworthiness regulations and the process of drafting Service Bulletins or Technical Variances.
  • Reliability Data: Proficiency in analyzing Maintenance Manuals (MMs) and utilizing trend monitoring data (AMC/LRU removals).
  • Cross-Functional Coordination: Ability to manage input from designers, performance engineers, and metallurgists to reach a consensus.
  • Mentorship: Experience leading junior engineers or guiding complex technical teams through an investigation.
  • Experience with Engine Maintenance (EM) and field service operations to ensure product improvements are practical for on-wing application.

What we offer

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

Relocation assistance is provided as needed for this opportunity.

Closing Date: 05/22/2026

Global Grade/Level: Level C

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Job Category

Engineering for Services


Job Posting Date

05 May 2026; 00:05


Pay Range

$114,400 - $185,900-Annually

Location:

Indianapolis, IN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.

About the Company

R

Rolls Royce

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