Background Investigation, Communication Skills, Customer Support/Service, Desktop PC, Educational Technology, Electrical Wiring, Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Laptop PC, Law Enforcement, Manual Dexterity, Microsoft Windows System Administration, Multitasking, Network Administration/Management, Network Configuration Management, Network System Hardware, Presentation/Verbal Skills, Secondary School, Software Administration, State Laws and Regulations, Systems Maintenance, Team Player, Technical Support, VoIP (Voice over IP), Wireless Communications, Writing Skills
TITLE: Technology Intern
FLSA STATUS: Non-Exempt
QUALIFICATIONS:
Current high school student enrolled in the Academy of Information Technology. Ability to perform multiple tasks associated with technology upgrades and replacements. Strong interpersonal skills for effective verbal communication.
REPORTS TO: Instructional Technology Support Administrator
JOB GOAL: To obtain work-based learning hours and experience to satisfy the academy internship requirement.
DUTIES AND RESPONSIBILITIES:
- Assist technology technicians with daily activities to complete summer projects. These include but are not limited to:
- Replacing, upgrading, and troubleshooting all Computer labs.
- Replacing, upgrading, and troubleshooting Chromebooks.
- Replacing, upgrading, and troubleshooting Windows Laptops and Desktops.
- Replacing, upgrading, and troubleshooting network equipment to include switches, wireless access points, wiring racks, and wiring.
- Troubleshooting hardware and software issues for all technology devices.
- Replacing, troubleshooting, and maintaining VOIP telephones, including phone wire.
- Replacing, troubleshooting, and maintaining paging systems and speaker systems.
- Replacing, troubleshooting, and repairing Cleartouch boards.
PHYSICAL REQUIREMENTS:
Must be able to communicate effectively with all levels of technology users. Must be able to establish and maintain effective working relationships, customer service, teamwork and professionalism.
Must have finger dexterity and be able to physically perform the basic life operational functions of kneeling, sitting, walking, stooping, reaching, lifting, pushing, pulling, talking, seeing, hearing, and repetitive motion.
Must be able to communicate orally and in writing with staff.
SPECIAL REQUIREMENTS:
Background check with local and state law enforcement agencies required.
N
North Carolina Department of Public Instruction