Coaching, Communication Skills, Corporate Policies, Customer Support/Service, Dental Insurance, Documentation, Employee Assistance Plan, Federal Laws and Regulations, Firearms Experience, Inventory Cycle Counts, Inventory Management, Inventory Reports, Life Insurance, Maintain Compliance, Meet Sales Quota, Mentoring, Merchandising, Onboarding, Operational Support, Operations, Operations Management, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Record Keeping, Regulations, Retail Management, Revenue Growth, Risk Management, Sales, Sales Analysis, State Laws and Regulations, Stock Purchase Plans, Team Lead/Manager, Trend Analysis, Vision Plan, Warehousing
At Sportsman''s Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
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Since 1986, when we opened our very first store in Midvale, UT, Sportsman''s Warehouse has been on a remarkable journey. Today, we''re proud to have grown to over 140+ locations across the United States and we''re still expanding.
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But our journey doesn''t stop there. We''re also committed to helping you craft your career path. At Sportsman''s Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don''t just offer jobs; we offer fulfilling careers with room to grow.
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Benefits and Perks:
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Wage: $14.50 - $18.50/Hourly
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- Health, Dental & Vision Insurance
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- Industry Leading Employee Discounts
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- Employee Stock Purchase Plan
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- Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
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- Employee Assistance Program
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- Vendor SPIFF Opportunities
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- Performance Bonus Opportunity
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Purpose of Position
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The Team Lead is responsible for supporting the Store Manager in overseeing daily operations and leading a high-performing team. This role involves direct supervision of select departments and areas of the store, with a focus on operational execution, Outfitter (employee) supervision, feedback, and coaching. The Team Lead plays a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance.
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Duties and Responsibilities
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Team Leadership & Development
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- Assist the Store Manager in leading, training, and mentoring team members while fostering a culture of engagement, accountability, and high performance.
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- Maintain clear, ongoing communication with Outfitters to clarify expectations, train on knowledge and skills, and address employee concerns.
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- Support the performance evaluation process by providing constructive feedback to employees.
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Operational Support
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- Help manage daily store operations, ensuring compliance with company policies and procedures.
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- Oversee departmental functions, ensuring tasks are completed efficiently and standards are maintained.
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- Assist in executing opening and closing procedures, including store security and compliance.
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Employee Management
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- Monitor employee attendance, performance, and adherence to company policies, addressing issues promptly and professionally.
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- Assist in hiring, training, and onboarding new team members to ensure smooth integration into the store culture.
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- Facilitate conflict resolution among team members to promote a positive and collaborative work environment.
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Sales & Customer Engagement
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- Support the Store Manager in driving sales and achieving financial objectives through effective merchandising and customer engagement strategies.
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- Ensure all employees are trained to deliver exceptional customer service and possess strong product knowledge.
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- Assist in managing in-store events and promotional activities to increase customer engagement and traffic.
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Compliance & Risk Management
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- Ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.
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- Help maintain accurate inventory records, cycle counts, and compliance documentation.
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Reporting & Communication
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- Assist the Store Manager in analyzing sales, labor, and inventory reports to identify trends and inform decisions.
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- Provide regular updates to the Store Manager on departmental performance and employee matters.
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Other Responsibilities
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- Perform additional tasks as assigned by the Store Manager, demonstrating flexibility and commitment to overall store success.
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Sportsman's Warehouse, Inc.