Bilingual Department Manager - 2nd Shift
Location: Pella, IA
SUMMARY
The Department Manager is responsible for coordinating all manufacturing activities in assigned department(s) to produce high quality parts and assembly for all Pella Family of Brands Window and Door products while delivering customer satisfaction in the most cost-effective manner. The Department Manager leads a team to achieve organizational goals by motivating, and overseeing daily operations, with key duties including performance management (coaching/feedback), resource allocation, budget oversight, fostering a positive culture, and ensuring operational efficiency and compliance while maintaining accountability for overall team performance.
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
EDUCATION and/or EXPERIENCE
Bachelor's degree; or two to three years related experience of leading or managing teams
Demonstrated ability to lead others through prior experience
LANGUAGE SKILLS
Ability to read, analyze, and interpret forecasting reports
Ability to create reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers and customers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
TECHNOLOGY SKILLS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving equipment. The noise level in the work environment is moderate. Temperatures variation can be part of the job. Safety attire is common, such as closed-toe/steel-toe shoes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop and maintain daily and weekly staffing plans that align with production volume forecasts to ensure adequate coverage and on-time delivery of customer orders
Adjust schedules and staffing to meet production demands
Monitors all team members' performance and creates timely and thorough action plans for underperforming team members.
Ensures the safety of all team members by enforcing safety and housekeeping policies, identifies and promotes ergonomic improvements, and job rotation
Completes required safety, quality, and continuous improvement trainings and audits
Maintains Pella's quality standards by educating team members on quality guidelines, communicating audit findings, and investigating issues to identify root causes by leveraging problem solving tools
Improve labor efficiency and delivery by setting goals, monitoring performance, and addressing issues
Manages delinquent orders and reorders and updates progress records for units to maintain schedule adherence
Lead daily problem-solving efforts and present updates during weekly PAC (Performance Action Center) walks
Encourage and support employee input for operational improvements
Assists HR with investigations of policy or process violations and administers progressive discipline in accordance with company guidelines.
Support and participate in Continuous Improvement events focused on safety, cost, and quality
Monitors and enforces compliance with TPM schedules and standards to maintain equipment reliability and operational efficiency
Assists with hiring efforts by interviewing candidates, coordinating onboarding and training, and assigning initial work responsibilities
Effectively onboards and trains employees, providing language support and resources to non-English speaking employees to ensure understanding of processes and full integration into the team
Delivers timely and thorough employee performance reviews, providing actionable feedback and development plans to support growth and accountability
Inform team members about policy changes and company updates
Build trust and drive results through daily engagement, coaching, and follow-through
SUPERVISORY RESPONSIBILITIES
Directly supervises 30-40 employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop and maintain daily and weekly staffing plans that align with production volume forecasts to ensure adequate coverage and on-time delivery of customer orders
Adjust schedules and staffing to meet production demands
Monitors all team members' performance and creates timely and thorough action plans for underperforming team members.
Ensures the safety of all team members by enforcing safety and housekeeping policies, identifies and promotes ergonomic improvements, and job rotation
Completes required safety, quality, and continuous improvement trainings and audits
Maintains Pella's quality standards by educating team members on quality guidelines, communicating audit findings, and investigating issues to identify root causes by leveraging problem solving tools
Improve labor efficiency and delivery by setting goals, monitoring performance, and addressing issues
Manages delinquent orders and reorders and updates progress records for units to maintain schedule adherence
Lead daily problem-solving efforts and present updates during weekly PAC (Performance Action Center) walks
Encourage and support employee input for operational improvements
Assists HR with investigations of policy or process violations and administers progressive discipline in accordance with company guidelines.
Support and participate in Continuous Improvement events focused on safety, cost, and quality
Monitors and enforces compliance with TPM schedules and standards to maintain equipment reliability and operational efficiency
Assists with hiring efforts by interviewing candidates, coordinating onboarding and training, and assigning initial work responsibilities
Effectively onboards and trains employees, providing language support and resources to non-English speaking employees to ensure understanding of processes and full integration into the team
Delivers timely and thorough employee performance reviews, providing actionable feedback and development plans to support growth and accountability
Inform team members about policy changes and company updates
Build trust and drive results through daily engagement, coaching, and follow-through
SUPERVISORY RESPONSIBILITIES
Directly supervises 30-40 employees.