2nd Shift Receptionist (Epic Required) – Cambridge, MA | 13-Week Contract | Immediate Start

2nd Shift Receptionist – Healthcare | Epic Experience Required

Location: Cambridge, MA
Job Type: 13-Week Contract
Schedule: Monday–Friday | 3:00 PM – 11:30 PM (32 Hours/Week, 30-Minute Lunch)
Start Date:07/27 Orientation – Immediate Availability Required

Sigma Inc. is seeking an experienced 2nd Shift Receptionist to support a leading healthcare facility in Cambridge, MA. We are looking for a dependable administrative professional with strong front desk experience, excellent customer service skills, and hands-on experience using the Epic electronic medical record (EMR) system.

If you thrive in a fast-paced healthcare environment and enjoy interacting with patients, visitors, and clinical staff, we'd like to hear from you!

Key Responsibilities

• Welcome patients, visitors, and staff in a professional and courteous manner.
• Manage front desk operations and maintain a positive first impression.
• Answer and direct incoming phone calls.
• Check patients in and out using the Epic EMR system.
• Verify and update patient demographic and insurance information.
• Schedule appointments and assist with patient registration.
• Maintain accurate patient records and administrative documentation.
• Coordinate communication between patients, providers, and internal departments.
• Handle confidential patient information while maintaining HIPAA compliance.
• Provide general administrative support to the clinical team.

Required Qualifications

• Minimum 2 years of administrative and front desk experience.
• Epic EMR experience is required.
• Excellent customer service and communication skills.
• Strong computer proficiency, including Microsoft Office.
• Ability to multitask in a busy healthcare environment.
• Professional demeanor and strong organizational skills.
• Reliable attendance and strong employment history with excellent references.
• Must be available to begin orientation on July 27.

Preferred Qualifications

• Previous experience working in a hospital, outpatient clinic, physician office, or healthcare setting.
• Experience with patient registration and appointment scheduling.
• Knowledge of HIPAA regulations and medical office procedures.

Schedule

• Monday – Friday
• 3:00 PM – 11:30 PM
• 32 hours per week
• 30-minute unpaid lunch