2nd Shift Supervisor- Commercial Facilities

Do you have experience in building maintenance, janitorial work, or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position with excellent pay and benefits? If you answer yes, consider this great opportunity with City Wide Facility Solutions of Austin!

We are seeking a Night Manager to join our Austin team for our north client accounts. The Night Manager is responsible for assisting with the management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and the Independent contractors. The right candidate must be able to review the client contract and confirm that work expectations have been met.

The work week is Monday - Friday. The shift typically starts at 5:00 pm and ends at 2:00 am.

*  Availability to provide occasional weekend coverage based on client needs, special projects, emergencies, account restarts, etc. is required.

Pay ranges $23.00- $25.00 depending on experience.

What's great about working at City Wide:

• Work is a fast-paced, growing organization
• see how your job directly impacts the company
• Build positive relationships in our strong company culture
• Help businesses in your local community

Essential Functions

• Develop and maintain productive working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
• Review the scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facilities Solutions Manager (FSM) daily for any issues that need immediate attention, including the nightly recap via email.
• Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement.
• Manage inspections, customer complaint policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper use.
• Update CRM at each account with proper documentation
• Other duties as necessary.

Requirements

• High school diploma required or equivalent experience in the commercial janitorial services industry.
• 6 months of related experience in management, coaching, motivating, developing, and leading a team.
• Energetic, hard-working, dependable, detail-oriented with a willingness to learn attitude.
• Building, facilities, janitorial, or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Must be innovative and strive for continuous process improvement
• CRM experience preferred.
• Be fluent in English/Spanish to communicate with independent contractors
• Reliable transportation, Valid TX DL, and current automobile insurance.

Physical Demands

The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift and carry up to 25 pounds.

Benefits

City Wide offers competitive compensation and benefits for this position:

• Compensation between $47,840- $52,000 per year
• $500 monthly Auto allowance
• Life Insurance (Basic, Voluntary & AD&D)
• Retirement Plan (401k, IRA)
• Health Care Plan (Medical, Dental & Vision)
• 15 days PTO years 1-4
• 20 days PTO at year 5
• 6 Paid Holidays
• Exceptional work/life balance
• Opportunities for advancements