Communication Skills, CompTIA A+, CompTIA Network+, CompTIA Security+, Computer Security, Database Backup, Federal Government, Firewalls, Government, ITIL (IT Infrastructure Library), Identify Issues, Information Systems Security Engineering (ISSE), Microsoft Active Directory, Microsoft BizTalk Server, Microsoft IIS Web Server (Internet Information Services), Microsoft Office 2010, Microsoft SQL Server, Microsoft System Center Operations Manager (SCOM), Microsoft Windows 2003, Microsoft Windows XP, NetApp Storage Systems, NetIQ, Network Routers, Network Security, Network Switching, On Call, Operations Processes, Presentation/Verbal Skills, Scripting (Scripting Languages), Security Compliance, Server Support, SharePoint Server 2007, Software Installation, Software Patches, Systems Administration/Management, Test Plan/Schedule, Top Secret Clearance, VMWare vSphere, Viruses, Windows PowerShell, Writing Skills