304 Starbucks Assistant Manager

Ingles Markets Inc
  • Knoxville, TN
    23 days ago

    Job Description

    Why Ingles

    Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

    At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If youre ready to advance your career in retail management, we'd love to hear from you!

    Opportunity

    The Starbucks Assistant Manager supports the Starbucks Manager in overseeing daily kiosk operations. Key responsibilities include delivering excellent customer service, training staff to meet Starbucks and Ingles standards, driving sales, managing schedules, placing orders, tracking inventory, and ensuring cleanliness and compliance.

    Key Responsibilites

    • Deliver exceptional customer service by greeting customers promptly, answering questions, and ensuring satisfaction with purchases.
    • Train and coach baristas to meet Starbucks and Ingles standards, including perfect beverage preparation and compliance with guidelines.
    • Assist with scheduling, delegating tasks, and supporting daily kiosk operations.
    • Manage inventory and ordering for Starbucks supplies, merchandise, and pastries; maintain organized stock areas and accurate records.
    • Prepare weekly bills and monitor inventory controls to reduce waste and spoilage.
    • Implement new Starbucks promotions and procedures; ensure kiosk readiness and staff training.
    • Respond to voicemails and handle communications in the Starbucks Manager's absence.
    • Operate cash register and answer phones in compliance with Ingles policies.
    • Maintain a clean, safe environment by monitoring for hazards and adhering to health and safety regulations.
    • Support company policies, store rules, and perform additional duties as assigned.

    Requirements

    • Exceptional customer service skills.
    • Ability to obtain Barista and AST Certifications.
    • Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
    • Must be able to read and do simple math problems.
    • Wants to be part of a team in a fast-paced environment
    • 18 years of age or older

    Benefits

    • Weekly pay with direct deposit
    • Medical, dental, vision, life, and disability insurances
    • 401(k) with company matching
    • Opportunities for advancement
    • Paid holiday, vacation, and sick leave (FT only)
    • Paid bereavement and jury duty leave (FT only)
    • Company paid life insurance (FT only)
    • Scholarship program for High School Seniors

    Numbers & Facts

    LocationKnoxville, TN

    Skills

    • Beveragesunmatched
    • Coachingunmatched
    • Corporate Policiesunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Disability Insuranceunmatched
    • Distribution Servicesunmatched
    • Environmental Monitoringunmatched
    • Espresso Makingunmatched
    • Grocery Storesunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintain Complianceunmatched
    • Mathematicsunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Order Managementunmatched
    • Order Suppliesunmatched
    • Organizational Skillsunmatched
    • Regulationsunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Retail Managementunmatched
    • Revenue Growthunmatched
    • Safety/Work Safetyunmatched
    • Schedule Developmentunmatched
    • Scholarshipunmatched
    • Secondary Schoolunmatched
    • Staff Trainingunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched
    • Vehicle Fleetsunmatched

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