SCCHAllRightsReserved2026FRONTOFFICEASSISTANTJOBANNOUNCEMENTABOUTTHEROLE:SantaCruzCommunityHealth(SCCH)seekingaFrontOceAssistanttojoinourteamattheLiveOakHealthCenter.Thisroleisresponsibleforwelcomingpatients,managingcheck-ins,collectingpayments,andmaintainingaccuraterecordsinourelectronichealthsystem.Theidealcandidateisorganized,detail-oriented,andcommittedtodeliveringapositiveandprofessionalexperienceforeverypatient.Classication:Full-time,Hourly,Non-ExemptLocation:LiveOakHealthCenter,SantaCruz,CAReportsto:ClinicManagerPayRange:$23.00-$25.97/hour,DOE;plus$0.50/hrSpanishbilingualdierentialSchedule:Full-Time;Someevenings&SaturdaysRequiredLanguageRequirements:BilingualinEnglish/SpanishStronglyPreferredABOUTSANTACRUZCOMMUNITYHEALTH:SantaCruzCommunityHealthisamulti-siteFederallyQualiedHealthCenter(FQHC)servingSantaCruzCounty.Foundedin1974asawomen'shealthcollective,ourmissionhasremainedconsistentforover50years:toimprovethehealthofourpatientsandthecommunityandadvocatethefeministgoalsofsocial,political,andeconomicequality.Weoperatethreeclinicsites:•SantaCruzWomen'sHealthCenter(downtownSantaCruz)-servingwomenandchildren•LiveOakHealthCenter-servingpatientsofallages•SantaCruzMountainHealthCenter-expandinghealthcareaccessintheSanLorenzoValleySCCHisdrivenbythebeliefthathealthcareisahumanright.Weprovidecomprehensiveservicestoallpatients,regardlessofabilitytopay,andarerecognizedlocallyandbeyondforourhigh-quality,innovativecare.Ourteamisactiveinadvocacyeortsatthelocal,state,andnationallevels.Weserveadiversepatientpopulationandfosteracollaborative,mission-drivenworkenvironmentcommittedtowhole-person,equitablecare.COREJOBRESPONSIBILITIES:•Followfrontoceproceduresandclinicpolicies•Accuratelymanagepatientcheck-in,registration,andEHRdocumentation•Applyrelevantfederalandstateregulations,includingHIPAASCCHAllRightsReserved2026•Providetimely,respectful,andpatient-centeredservice•Communicateclearlyandprofessionally,bothverballyandinwriting•Demonstrateinitiative,attentiontodetail,andstrongfollow-through•Maintainapositive,team-orientedapproachwithstaandpatients•Usesoundjudgmentandcriticalthinkingindailytasks•Completeassignmentsaccuratelyandontime•MaintainreliableattendanceandpunctualityQUALIFICATIONS:MinimumQualications:•Apassionforsupportingcommunity-basedcare•HighSchoolDiplomaorGED•Experienceorstronginterestinworkinginaclinicorhealthcare-relatedsetting•AvailabilitytoworksomeeveningsandSaturdays•Excellentcustomerservice,communication,andfollow-throughPreferredQualications:•BilingualinEnglishandSpanish•Bachelor'sdegreeinarelatedeld•FamiliaritywithEHRsystemsandinsuranceplans•UnderstandingofHIPAAregulationsandclinicalprocessesBENEFITSTHATSUPPORTYOU:Weoeracompetitiveandcomprehensivebenetspackagetosupportemployeewell-beingandwork-lifebalance.Benetsareavailabletoemployeesworking20ormorehoursperweek,andinclude:•Employer-subsidizedmedical,dental,vision,andlifeinsurance•Optionalcoverage:petinsuranceandothersupplementalplans•Coveragebeginstherstofthemonthafter30daysofemployment•Paidtimeoandholidaysstartingondayone•401(k)planwith2%automaticenrollmentand2%employermatch•Wellnessreimbursementandtelecommutingstipend(asapplicable)•Licenseandcerticationfeereimbursement(asapplicable)SCCHAllRightsReserved2026InternalSta:Internalstawhotransitionintothispositionwillretaintheircurrentbenets,tenure,PTOaccruals,andretirementmatchingasapplicable,withnolapseincoverageSantaCruzCommunityHealthisanEqualOpportunityEmployer(W/M/V/D).