3C Data and Evaluation Specialist (0995)

Position Information

Posting Detail Information

Working Position Title 3C Data and Evaluation Specialist (0995) Classification Program Assistant - CUSTOM CLASSIFICATION Position Number 00000995 Open Date 06/09/2026 Close Date 06/30/2026 Priority Review Date Employee Class Staff Full-Time/Part Time Full-Time FTE 1.00 Position Status Regular FLSA Exempt Job code 5001 Union Representation Union Union Code AFC - AFSCME C, Local #1890 Unit/Department Psychology College/Unit College of LA&S Dean Division Academic Division Location PM 409 Link to Department Website or Custom Search Page https://www.niu.edu/clas/psychology/index.shtml

Position Summary, Requirements, and Qualifications

Position Summary, Requirements, and Qualifications

Overview

With approximately 16,000 students, NIU is one of the largest public universities in the state of Illinois. The Department of Psychology is committed to building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. NIU's geographical reach extends beyond its main DeKalb campus (65 miles west of downtown Chicago, 60 miles from the O'Hare International Airport, and 40 miles west of Naperville - a booming community with one of the best school systems in the nation.) to satellite campuses in Naperville, Rockford, Hoffman Estates, and Chicago as well as to students online. Illinois Department of Children and Family Services contracts with the Department of Psychology employs 97 staff across the state of Illinois and is committed to enhancing outcomes for the children and families served.

Position Summary

Under the direction of the Deputy of the Office of Research and Child Well-Being and the supervision of the Crisis Cares Community (3C) Manager, the Data and Evaluation Specialist supports the 3C program by ensuring accurate data collection, analysis, and reporting. This role strengthens 3C's ability to monitor fidelity, assess outcomes, and identify opportunities for improvement. The Data and Evaluation Specialist embeds data-driven decision-making into 3C program operations in alignment with DCFS and the Office of Research and Child Well-Being's vision, well-being goals, values and theory of change.

Essential Duties and Responsibilities

Data Collection, Management, and Analysis

• Collect, validate, and maintain 3C program and provider data, fidelity measures, and complete contract monitoring activities to ensure accuracy and integrity
• Conduct quantitative and qualitative analysis to assess program outcomes, case progression, family and youth well-being, and stability where applicable
• Generate dashboards and performance reports for internal use and external partners
• Translate data findings into actionable insights that guide program improvement and decision-making

Program Evaluation and CQI Support

• Collaborate with the CQI Coordinator to design and implement evaluation strategies specific to 3C
• Monitor fidelity and program performance through ongoing data review and analysis
• Provide feedback to 3C staff, providers, and partners on outcome trends and improvements
• Support the development of fidelity measurement tools and evaluation frameworks

Partner Engagement and Collaboration

• Collaborate with 3C providers, coordinators, and other DCFS/CWCA staff to ensure timely and accurate data reporting
• Integrate partner and individuals with lived experience feedback into evaluation and reporting processes
• Present findings and actively participate in CQI and implementation meetings

Training and Capacity Building Support

• Provide technical assistance to staff and providers on data entry, system use, and interpretation of evaluation results
• Support efforts to build data literacy and strengthen evaluation capacity across the 3C team

Other Duties as Assigned

• Perform other related duties as assigned within the scope and responsibilities of the position to support the vision, and mission of the DCFS Child Well-Being contract with NIU.
• Complete additional responsibilities and special projects as assigned to meet the priorities of the DCFS Child Well-Being Contract with NIU
• Contribute as directed by DCFS and NIU to cross functional and other initiatives as required

Minimum Required Qualifications (Civil Service)

• Bachelor's degree.
• Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.

Additional education, training and/or work experience in the area of specialization:

See Specialty Factors Below

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

• Knowledge of general office practices and procedures
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
• Skill in oral and written communication
• Ability to work effectively with staff, the public, and outside constituency groups
• Ability to organize and multi-task
• Ability to supervise and knowledge of administrative concepts and methods.
• Ability to utilize various computer software packages
• Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems

Specialty Factors (Civil Service)

• Bachelor's degree in social work, psychology, public administration, statistics, data science, or related field.
• Minimum of 2 years of experience in data collection, analysis, and reporting, in child welfare, social services, or related fields.

Preferred Qualifications (Civil Service)

• Master's degree in social work, psychology, public administration, statistics, data science, or related field.
• Experience applying evaluation methods, using implementation science principles, and working with evidence-based or trauma-informed initiatives.

Minimum Required Qualifications (SPS)

n/a

Additional Requirements (SPS)

n/a

Preferred Qualifications (SPS)

n/a

Physical demands/requirements

• Requires ability to perform standard office tasks.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date 07/16/2026 Anticipated Appointment End Date Percent of Staff Year 1.00 Standard Hours Per Week 37.50 Working Hours Monday-Friday, 8:30 am to 5:00 PM, one-hour lunch Salary $50,000.16 - $54,249.12 annually; NIU offers a robust benefits package. Hourly or Semi-monthly Pay Rate/Range $2,083.34 - $2,260.38 semi-monthly Earn Type Salary

Application Procedure

Application Procedure

Application Procedure

Application Procedure:

• Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.

• If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.

• After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.

• Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.

• Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:

• Click on Program Assistant for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services - Benefits for detailed information about Northern Illinois University's benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Special Instructions Quick Link to Applicant https://employment.niu.edu/postings/92909 Is Background Check Required? Yes EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator

Health Services Building Room 230

TitleIXCoordinator@niu.edu

815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person's disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action and Equal Opportunity (AAEO) at ada@niu.edu.

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Security and Fire Safety Report.

Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.

Applicant Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter
• Transcripts (unofficial with official required at hire)
• List of at least 3 Professional References

Optional Documents

• Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
• Other

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently a citizen or resident of the State of Illinois?

• Yes

• No

• • What is the highest level of education attained?

• GED

• High School Diploma

• Associates Degree

• Bachelors Degree

• Masters Degree

• PHD

• • Have you attached all transcripts to support the degrees you are submitting for consideration?

• Yes

• No

• • How many years of experience do you have in this type of position?

• 0-1

• 1-3

• 3-5

• 5-7

• 7+

• • Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response.)

(Open Ended Question)

• • If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
• Yes
• No
• Not Applicable