4 - EST Remote Customer Service Representative

Pink Callers

NC(remote)

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Electricity, HVAC, Leadership, Plumbing, Problem Solving Skills, Roofing, Team Player, Telephone Skills
LOCATION
NC
POSTED
27 days ago

Who We Are

At Pink Callers, we're all about making life easier for contractors in HVAC, plumbing, roofing, and electrical work. Our mission is to provide top-notch customer service by blending human talent with smart technology. We help contractors focus on their jobs while we handle the calls. We value teamwork, transparency, and leadership, and we love helping our employees grow!

What You’ll Be Doing

  • Answering calls and providing top-tier customer service.
  • Managing customer interactions and solving their problems.
  • Using your ServiceTitan skills to keep things running smoothly.
  • Collaborating with your team to make sure everything goes perfectly.

The Hiring Process

We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly.

Don't worry—if you take the time to apply, we will respond to 100% of the applicants.

The process:

  1. Click apply and answer a few Who, What, When questions. (5 min)
  2. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
  3. You'll get a text for a quick 1-way video question. (5 min)
  4. We'll send you a link to get scheduled for an in-person interview.
  5. You can easily be in for an interview within a couple days from right now.

What We’re Looking For

  • Proven experience in customer service, especially with ServiceTitan.
  • Great communication skills and a friendly attitude.
  • Problem-solving skills and the ability to work independently.
  • Being a team player who loves to help others succeed.

Why Join Us

When you join Pink Callers, you're joining a company that cares about you. We offer paid training, professional development opportunities, and time off. Plus, we have a referral bonus program and a supportive team that wants you to succeed.

Ready to take the next step in your career? Apply today and become a part of our amazing team!

About the Company

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Pink Callers