401k Plan Administrator

The Manufacturers\' Association

Lebanon, PA

JOB DETAILS
SKILLS
Accounting, Actuarial Skills, Analysis Skills, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Economics, Finance, Financial Operations, Follow Through, Legal, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Office Suites, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Retirement Plan, Retirement Planning, Team Player, Vendor/Supplier Planning, Writing Skills
LOCATION
Lebanon, PA
POSTED
6 days ago

We are seeking a Retirement Plan Specialist to join our team. This role will work in tandem with our Financial Advisors and Operations team to service Plan Sponsor Clients, Plan Participants and work with the various vendors associated with qualified retirement plans.

Our office is conveniently located in Camp Hill and our work environment is friendly and collaborative. We offer competitive compensation and benefits and flexible scheduling and partial remoteworkopportunities may be available.

Essential Job Functions for this role include:

Prepare Plan Sponsor Investment Reviews, Agendas, Reports, and supporting material for quarterly meetings

Work with Plan Sponsors and Retirement Plan Vendors (recordkeepers, third-party administrators, legal counsel, accountants, actuaries) on a daily basis to answer Plan questions and oversee resolution to Plan issues.

Oversee and work with Plan Sponsors and Retirement Plan Vendors regarding explanations of plan administrative issues, recordkeeping, retirement plan regulations and related matters.

Respond to Plan Participant inquiries in need of assistance with Plan transactions, Plan design questions, and assistance with Plan Recordkeeper questions.

Onboarding new clients – collaborate with the Financial Advisors to ensure a seamless onboarding process.

Participate in Client Calls or Meetings as requested to support services such as Plan Administration, Design, and Plan Wellness.

Client Support

Answer inquiries regarding the plan from plan administrators/sponsors and participants.

Ensure strong client satisfaction and retention from plan administrators/sponsors and we

alth management clients.

Communicate on a daily basis with recordkeepers, Third-Party Administrators, and custodians.

Qualifications

Bachelor's degree or equivalent preferred in Business, Economics, Mathematics, Accounting or Finance related field

Minimum 3 years of retirement plan related experience

Job Skills

Self-motivated, well-organized individual with demonstrated ability to work independently and in a team environment to follow through on details to completion

Excellent verbal, written, analytical, and organizational skills

Ability to simplify complex issues and communicate them to advisors and clients clearly and concisely.

High attention to detail and the ability to see things through from concept to implementation

Strong computer skills and proficiency using Microsoft Office suite (Office, Excel, Outlook) and comfortable using technology

Knowledge and experience of CRM systems

Conscientious and possess high standards for both quality and quantity of work

Strong organizational, reading, writing and basic mathematical skills

Ability to maintain confidential information

Must pass successful background check upon hiring

Benefits:

  • Group Health Insurance

  • Dental

  • Vision

  • Matching 401k

  • Paid time off

Work Location: In person

About the Company

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The Manufacturers\' Association