Accounting, Administrative Skills, Americans with Disabilities Act (ADA), Banking Services, Commercial Banking, Commercial Loans, Communication Skills, Construction, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Documentation, File Management, Financial Services, Follow Through, High School Diploma, Identify Issues, Insurance, Labor Unions, Leadership, Loan Accounting, Loan Closing, Loan Documents, Loan Portfolio, Loan Processing, Loan Servicing, Loans, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Regulations, Regulatory Compliance, Regulatory Requirements, Risk Management, Strategic Planning, System Integration (SI), Time Management, Treasury, Writing Skills
Build Your Career with a Bank That Stands for More
For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading Labor-focused Financial Institution (FI) whose strategic initiatives have set a national course to serve the needs of Labor Unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast. And because we enjoy a national reputation for our Trust Services and Treasury product offerings, our Labor relationships are comprehensively served. Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve Labor organizations, businesses, and consumers. We are approaching a significant milestone in asset growth!
Bank of Labor doesn't just provide financial services-we champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking.
We are seeking to add top talent to our ranks with a leader driven to help shape the future of our franchise. If you're a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation.
Join a team where your work matters-at a bank with a legacy of strength and a future of opportunity.
430 COMMERCIAL - LOAN PORTFOLIO ASSISTANT
Title of Position:
Commercial Loan Portfolio Assistant
Department:
Commercial Loans
Job Classifications:
Non‑Exempt
Number of Direct Reports:
0
Role:
The Commercial Loan Portfolio Assistant performs a variety of administrative and operational duties supporting the Commercial Loan Division. This role coordinates activities related to commercial loan processing, servicing, and documentation while assisting Commercial Division leadership with client requests, loan closings, exception tracking, and departmental reporting. The position supports strong client relationships, contributes to an efficient loan process, and helps ensure compliance with internal policies and regulatory requirements.
Primary Responsibilities:
- Provide administrative and operational support to the Commercial Division Manager, Senior Credit Officer, or SVP - Senior Lending Specialist related to commercial loan activities. Assist by obtaining financial information, documentation, and required materials from clients and internal partners.
- Help coordinate documentation required for commercial credit packages in collaboration with Credit Analysts and Credit Administration.
- Generate loan documentation which includes the related system integration upload for Client Managers and Commercial Officers when necessary.
- Work with Title Insurance Companies to coordinate loan closings for clients.
- Maintain ongoing supervision of commercial loan files and client documentation in accordance with loan agreement requirements.
- Contact clients to obtain required information and other documentation related to active credit relationships.
- Assist with tracking, monitoring, and resolving technical loan exceptions in addition to reviewing daily departmental reports. .
- Act as an extension of Client Managers by assisting with resolution of client‑related issues and coordinating with internal departments to ensure timely service.
- Support efforts to enhance the client experience through responsive communication and follow‑through.
- Assist with the preparation of monthly departmental reports and assist leadership in measuring progress toward Commercial Loan Division goals.
- Perform special projects at the direction of Commercial Division leadership, including tasks involving confidential or sensitive information.
- Performs additional job-related duties as assigned.
Knowledge and Skills:
- Working knowledge of commercial lending activities, loan documentation, and loan servicing processes.
- Strong verbal and written communication skills with the ability to interact professionally with clients and internal staff. Ability to prepare and interpret detailed verbal and written instructions accurately.
- Ability to build effective cross‑departmental working relationships.
- Strong organizational skills and attention to detail.
- Ability to independently identify issues, propose solutions, and escalate appropriately.
- General accounting knowledge with emphasis on loan accounting preferred.
- Advanced proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Familiarity with core banking systems, CRM platforms, and document preparation tools (e.g., LaserPro).
- Demonstrated discretion, confidentiality, and professionalism.
Experience:
- Minimum of Five (5) years of experience in a loan‑related, credit, or commercial banking support role.
Education/Certifications/Licenses:
- High school diploma required.
- Associate degree in a related field preferred.
- Notary certification required or preferred.
Other Skills:
- Ability to manage multiple priorities and deadlines in a fast‑paced environment.
- Strong client service mindset with a focus on quality and accuracy.
- Ability to work effectively with minimal supervision while supporting team objectives.
Physical Requirements and Work Environment:
Office‑based position primarily in a back‑office environment requiring extended periods of sitting and computer use, with periodic standing or walking. Standard weekday business hours with overtime as needed to meet operational deadlines.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.