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4439 UI/UX Designer (Salesforce)

Procession Systems

Washington, DC

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JOB DETAILS
SKILLS
Adobe Product Family, Agile Programming Methodologies, Artificial Intelligence (AI), Automation, Best Practices, Business Processes, Cloud Applications, Cloud Computing, Continuous Deployment/Delivery, Continuous Improvement, Customer Acquisition, Customer/Client Research, Decision Support, Design Patterns Programming Methodologies, Enterprise Applications, Human-Computer Interaction, Information Technology & Information Systems, Maintain Compliance, Metrics, Mock Up, Persona/Avatar Development, Product Development, Productivity Management, Prototyping, Psychology, Regulatory Compliance, Requirements Management, Research Skills, Salesforce.com, ScrumMaster, Secret Clearance, Section 508, Style Guide, Systems Maintenance, Usability Engineering, Usability Testing, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Web Design, Wireframes, Workflow Analysis
LOCATION
Washington, DC
POSTED
1 day ago
4439 UI/UX Designer (Salesforce)
4439 | Secret

Job Description:

OVERVIEW:

We are seeking a UX/UI Designer (Salesforce) to support a Salesforce-centered modernization and digital transformation program. This role will focus on creating intuitive, user-centered experiences that simplify complex business processes, accelerate user adoption, and improve mission outcomes across modern Salesforce applications.

The ideal candidate will combine user experience strategy, human-centered design, and modern Salesforce design principles to create scalable, accessible, and engaging digital experiences. This individual will work closely with Product Managers, Solution Architects, AI-enabled development teams, and business stakeholders to design solutions that maximize usability while supporting rapid delivery and continuous modernization efforts.

GENERAL DUTIES:

UX Strategy & User Research

  • Conduct user research, stakeholder interviews, journey mapping, persona development, and usability testing to inform design decisions.
  • Leverage user analytics, adoption metrics, and feedback to continuously improve designs and user experiences.
  • Optimize end-to-end business processes and user journeys by identifying opportunities for simplification, automation, and improved usability.
Interaction & Visual Design
  • Design intuitive, user-centered experiences that streamline workflows, improve productivity, and reduce user friction across Salesforce solutions.
  • Create wireframes, user flows, prototypes, mockups, and high-fidelity designs that align with business objectives and user needs.
  • Design user experiences leveraging Salesforce Lightning Design System (SLDS), Experience Cloud, Service Cloud, and custom Salesforce applications.
  • Ensure compliance with accessibility standards, Section 508 requirements, Salesforce design best practices, and modern usability principles.
Collaboration & Delivery
  • Collaborate closely with Product Managers, Salesforce Architects, Developers, and Scrum Masters to translate requirements into effective user experiences.
  • Partner with development teams throughout sprint cycles to ensure design intent is accurately implemented.
  • Support rapid delivery environments by incorporating iterative design practices and continuous user feedback into product development cycles.
Design Systems & AI-Enabled Experience Design
  • Develop and maintain design systems, component libraries, style guides, and reusable design patterns that promote consistency and scalability.
  • Design AI-assisted user experiences that effectively integrate intelligent recommendations, workflow automation, Agentforce capabilities, and decision-support tools.
  • Proactively identify and integrate AI-enabled solutions to improve design efficiency, user engagement, and overall product experience.
REQUIRED QUALIFICATIONS:
  • Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience Design, Information Systems, Psychology, or a related field.
  • Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
  • 3-5 years of experience in UX design, UI design, product design, human-centered design, or related disciplines.
  • 2+ years of experience designing Salesforce user experiences, including Lightning applications, Experience Cloud sites, Service Cloud interfaces, or enterprise Salesforce solutions.
  • Demonstrated experience designing Salesforce-based user experiences and enterprise applications, including workflow-driven systems and business process automation solutions.
  • Experience creating wireframes, prototypes, user journeys, and high-fidelity designs using tools such as Figma, Adobe XD, Sketch, or similar platforms.
  • Strong understanding of UX research methodologies, usability testing, interaction design, accessibility standards, and responsive web design.
  • Experience working within Agile product development teams, with the ability to simplify complex workflows and translate business requirements into intuitive, user-centered designs.
CLEARANCE:
  • Active Secret minimum clearance


Job Details

City : Washington, DC

State :

About the Company

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Procession Systems

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